Every finished LogMeIn support session asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every finished session asks for a review
- Past customers are never messaged
LogMeIn is connected to Reviewflowz. Trigger in LogMeIn: ends. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the support session.
Session #48213 
A review request follows every finished support session
When a LogMeIn support session ends, Reviewflowz sends the customer a review request. You choose email, SMS or WhatsApp and when each message goes out after the session.
Nobody on your team sends anything by hand. The session closes, and the request is on its way.
When a support session is ends in LogMeIn, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer you just helped gets the link
The request goes to the customer from the session, on their phone or in their inbox. One tap opens the review platform that needs reviews most.
Every customer is asked the same way. There is no rating pre-screen, so happy and unhappy customers get the same link.
When a support session is ends in LogMeIn, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the support session and the site: Head Office, North Support Desk, West Support Desk.
Connect LogMeIn to Reviewflowz
Your next finished support session sends its first review request.
Past LogMeIn sessions count in reporting, never in outreach
Reviewflowz imports your past LogMeIn records so your reporting starts with history, not a blank page. You see how many reviews your sessions turn into from day one.
Past customers are never messaged. Only sessions that end after you connect send a request.
Every past support session, counted: January, 18 reviews from 120 support sessions, 15%; February, 22 reviews from 128 support sessions, 17%; March, 26 reviews from 131 support sessions, 20%; April, 30 reviews from 129 support sessions, 23%.
LogMeIn integration: questions
When does the review request go out after a LogMeIn session?
Reviewflowz sends the request once the support session ends. You set the timing and the channel, email, SMS or WhatsApp, for each step of the campaign.
Who gets asked for a review?
The customer from the LogMeIn session gets the request. Every customer gets the same link to the review platform that needs reviews most, with no rating pre-screen.
What happens with sessions that never connect?
Only a session that ends with a customer served sends a request. If nobody was helped, nobody is asked.
Can LogMeIn users send review requests through WhatsApp?
Yes. Each request goes by email, SMS or WhatsApp, and you pick the channel for each step of the campaign.
How do I connect Reviewflowz with LogMeIn?
Open Integrations in Reviewflowz and connect LogMeIn. It takes minutes, it is self-serve, and you never need a demo.
What does it cost to send review requests from LogMeIn?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS, and you can try it free for 14 days with no card.