Every completed HotSchedules order asks for a review
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- Every completed order asks for a review
- Each review credited to the server
HotSchedules is connected to Reviewflowz. Trigger in HotSchedules: completed. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the order, credited to the server, Duc Le.
Order #1042 
Each completed order sends its own review request
When HotSchedules marks an order completed, Reviewflowz sends the guest a review request by SMS, email or WhatsApp. The message arrives after the visit, while the meal is still fresh.
You set the channels and timing once. Every completed order at every outlet then runs the same campaign.
When an order is completed in HotSchedules, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every guest on a completed order gets asked
The guest gets one post-visit message with a review link. The link opens the review platform that needs reviews most for that outlet.
No rating screen comes first. Every guest is asked, whatever kind of night they had.
When an order is completed in HotSchedules, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the location: Shoreditch, Canary Wharf, King's Cross.
Connect HotSchedules, ask every guest
Connect HotSchedules today and every completed order sends its guest a review request.
Each review credited to the server on the order
Reviewflowz saves each review against the HotSchedules order it came from and credits it to the server on that order. Guests never have to remember a name.
Past orders import for reporting, so each server's conversion rate starts with history. Past guests are never messaged.
The order in HotSchedules records which server did the work. The review request carries the order, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same order.
HotSchedules integration: questions
When does the review request go out?
Reviewflowz sends the request after HotSchedules marks the order completed, on the timing you set for the campaign. It goes by SMS, email or WhatsApp, whichever channels you choose.
Which guests get asked for a review?
Every guest on a completed order gets the post-visit message. There is no rating pre-screen, so happy and unhappy guests are asked alike. The link opens the review platform that needs reviews most.
What happens to orders that are never completed?
Reviewflowz only sends a request once HotSchedules marks an order completed. An order that never reaches completed sends nothing, so that guest is not asked.
We run several locations. Does each one get its own reviews?
Yes. Reviewflowz maps each HotSchedules location to its own Google profile, so a guest at Shoreditch is asked to review Shoreditch. Each outlet builds its own reviews.
How do I see which servers earn the most reviews?
Reviewflowz credits each review to the server on the HotSchedules order, so guests never need to mention a name. Past orders import for reporting, which gives each server a conversion rate from day one. Past guests are never messaged.
What does the HotSchedules integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Connect HotSchedules from Integrations in Reviewflowz in minutes, with no demo, on a 14-day trial with no card.