Every completed GorillaDesk job asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed job asks for a review
- Each review credited to the technician
GorillaDesk is connected to Reviewflowz. Trigger in GorillaDesk: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the job, credited to the technician, Marcus Bell.
Job #4821 
A review request goes out when the job is complete
When a job is marked complete in GorillaDesk, Reviewflowz sends that customer a review request. It goes by SMS, email or WhatsApp, on the timeline you set after the job.
Nobody on your team has to remember to ask. Every completed job starts the same campaign.
When a job is marked complete in GorillaDesk, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer on a completed job gets asked
The request reaches the customer on the completed job, on the phone or inbox in their GorillaDesk record. The link opens the review platform that needs reviews most right now.
There is no rating pre-screen. Happy or not, every customer gets the same request.
When a job is marked complete in GorillaDesk, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the location: Tampa North, Orlando East, Lakeland.
Connect GorillaDesk in minutes
Your next completed job sends its first review request.
Each review is credited to the job's technician
Reviewflowz reads the technician on the GorillaDesk job and saves the review against that job. The credit goes to the technician who did the work.
Customers do not need to name anyone in their review. You still see which technician earned it.
The job in GorillaDesk records which technician did the work. The review request carries the job, so when the customer leaves a five-star Google review with no name in it, it is credited to the technician and saved back on the same job.
GorillaDesk integration: questions
When does the review request go out, and how long does setup take?
The request goes out after a job is marked complete in GorillaDesk, on the timeline you choose. You connect GorillaDesk from Integrations in Reviewflowz in minutes, with no demo. Your next completed job sends a request.
Which GorillaDesk customers get asked for a review?
Every customer on a completed job gets asked, by SMS, email or WhatsApp. There is no rating pre-screen, so everyone gets the same request. The link opens the review platform that needs reviews most.
What happens with jobs that are cancelled or never completed?
Reviewflowz only sends a request when a job is marked complete. A job that never reaches complete sends nothing, so that customer is not asked.
We run several locations. Do reviews land on the right Google profile?
Yes. Reviewflowz maps each GorillaDesk location to its own Google profile. A completed job at one location sends its customer to that location's profile.
How do I see which technicians get the most reviews?
Reviewflowz credits each review to the technician on the GorillaDesk job, with no need for the customer to mention a name. Past jobs are imported for reporting, so you see each technician's conversion rate. Past customers are never messaged.
What does the GorillaDesk integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can try it for 14 days with no card.