Every closed Filevine case asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed case asks for a review
- Each review credited to the attorney
Filevine is connected to Reviewflowz. Trigger in Filevine: closed. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the case, credited to the attorney, Sarah Okafor.
Case #2187 
A review request goes out when a case closes
When a case is closed in Filevine, Reviewflowz starts the review campaign for that client. The request goes by email, SMS or WhatsApp, on the timeline you set after the case closes.
A settlement or a completed matter can start it too. Your team keeps working in Filevine and nobody has to remember to follow up.
When a case is closed in Filevine, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the closed case gets asked
The request goes to the client on the case, by text, email or WhatsApp. The link opens the review platform that needs reviews most.
There is no rating pre-screen. Every client on a closed case gets the same request.
When a case is closed in Filevine, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the case and the office: Manchester, Leeds, Liverpool.
Connect Filevine, ask every client
Every closed case sends its client a review request, credited to the attorney who handled it.
Each review credited to the attorney on the case
Reviewflowz saves each review against its case and credits it to the attorney assigned in Filevine. Clients never need to name their lawyer in the review.
Past cases are imported for reporting, so each attorney's conversion rate includes history. Past clients are never messaged.
The case in Filevine records which attorney did the work. The review request carries the case, so when the client leaves a five-star Google review with no name in it, it is credited to the attorney and saved back on the same case.
Filevine integration: questions
How does Filevine trigger review requests?
When a case is closed, settled or its matter completed in Filevine, Reviewflowz sends that client a review request by email, SMS or WhatsApp. You connect Filevine from Integrations in Reviewflowz in minutes, with no demo. Your team does nothing extra after that.
Which clients get asked for a review?
The client on each closed case gets the request. The link opens the review platform that needs reviews most. There is no rating pre-screen, so every client is asked the same way.
What happens with cases that are still open?
Nothing is sent until the case is closed. Clients on open cases are not asked. Past clients from cases imported for reporting are never messaged.
We have several offices. Does each get its own reviews?
Yes. Reviewflowz maps each office to its own Google profile. A case closed in Manchester asks for a review on the Manchester profile.
How are reviews credited to attorneys?
Reviewflowz credits each review to the attorney assigned to the case in Filevine. Clients never need to name their lawyer in the review. Imported past cases give each attorney a conversion rate from day one.
What does the Filevine integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.