Every closed Elead repair order asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every closed repair order asks for a review
  • Each review credited to the service advisor

Elead is connected to Reviewflowz. Trigger in Elead: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.

A review request goes out when the repair order closes

When a repair order is closed in Elead, Reviewflowz sends that customer a review request. The same goes for a delivered vehicle or a completed sale. Nobody on the service drive has to remember to ask.

The request goes out by SMS, email or WhatsApp, on the timeline you set after the repair order closes. Every customer goes into the same campaign, including on your busiest days.

When a repair order is closed in Elead, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

Every customer on the repair order gets the link

The customer on the closed repair order gets the review link on their phone. There is no rating pre-screen. Every customer is asked, not only the happy ones.

The link opens the review platform that needs reviews most right now. Smart routing picks it for you, so new reviews land where they count.

When a repair order is closed in Elead, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Northgate Motors, Riverbend Auto Center, Cedar Hills Motors.

Connect Elead and start asking

Connect Elead in minutes and every closed repair order sends a review request.

Each review credited to the service advisor on the repair order

Reviewflowz reads the service advisor from the Elead repair order and credits each review to that person. Customers never have to mention a name.

You see reviews and conversion rate per service advisor, built from the repair orders they handled.

The repair order in Elead records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.

Elead integration: questions

How does the review request get sent?

Connect Elead from Integrations in Reviewflowz. It takes minutes and needs no demo. From then on, when a repair order is closed, a vehicle is delivered or a sale is completed, Reviewflowz sends the customer a review request by email, SMS or WhatsApp.

Who gets asked for a review?

The customer on the closed repair order, delivered vehicle or completed sale. Every customer is asked, with no rating pre-screen. The link opens the review platform that needs reviews most.

What happens with a repair order that never closes?

Nothing is sent. Reviewflowz only sends a request once the repair order is closed, the vehicle is delivered or the sale is completed. A record that never reaches that point never triggers a request.

We run several dealerships. Does each one get its own reviews?

Yes. Reviewflowz maps each dealership to its own Google profile. Requests for a closed repair order point to the profile of the dealership that handled it.

Can I see which service advisor generates the most reviews?

Yes. Reviewflowz credits each review to the service advisor on the Elead repair order, so customers never need to mention a name. Past repair orders are imported for reporting and per-advisor conversion rate, and past customers are never messaged.

How much does it cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card required.