Every closed Dealertrack repair order asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every closed repair order asks for a review
  • Each review credited to the service advisor

Dealertrack is connected to Reviewflowz. Trigger in Dealertrack: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.

A review request goes out when the repair order closes

When a repair order closes or a vehicle is delivered in Dealertrack, Reviewflowz sends that customer a review request. It goes by email, SMS or WhatsApp, on the schedule you set.

Nobody on the service drive has to remember a follow-up. Every closed repair order starts its own request.

When a repair order is closed in Dealertrack, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on the repair order gets the link

The request goes to the customer on the Dealertrack record, on their phone or in their inbox. The link opens the review platform your dealership needs reviews on most.

Every customer is asked the same way. There is no rating pre-screen and no filter for happy customers.

When a repair order is closed in Dealertrack, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Cedar Valley Motors, Lakeshore Auto, Harbor Point Motors.

Connect Dealertrack to Reviewflowz today

Every closed repair order starts asking for a review from the moment you connect.

Each review credited to the repair order's service advisor

Reviewflowz reads who is on the Dealertrack record and credits each review to that service advisor or salesperson. Customers don't need to mention a name.

You see reviews and conversion rate per person, built from the repair orders and deliveries they handled.

The repair order in Dealertrack records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.

Dealertrack integration: questions

How are review requests triggered from Dealertrack, and how fast is it live?

Reviewflowz sends a review request when a repair order closes or a vehicle is delivered in Dealertrack. You connect Dealertrack from Integrations in Reviewflowz in minutes, self-serve, with no demo. Requests start with the next repair order that closes.

Who gets the review request?

The customer on the closed repair order or the delivered vehicle sale. The request goes by email, SMS or WhatsApp, and the link opens the review platform that needs reviews most. Every customer is asked; there is no rating pre-screen.

What happens with repair orders that never close?

Nothing is sent. Reviewflowz only asks once a repair order closes or a vehicle is delivered, so an open repair order triggers no request.

We run several dealerships. Where do the reviews go?

Reviewflowz maps each dealership to its own Google profile. Requests for a repair order point to the Google profile of the dealership that handled it.

Can I track which service advisors get the most reviews?

Yes. Each review is credited to the service advisor or salesperson on the Dealertrack record, without the customer naming anyone. Past repair orders are imported for reporting and per-person conversion rate, and past customers are never messaged.

What does the Dealertrack integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. You can try it free for 14 days with no card.