Every closed DealerCenter repair order asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every closed repair order asks for a review
  • Each review credited to the service advisor

DealerCenter is connected to Reviewflowz. Trigger in DealerCenter: closes. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.

A review request goes out when a repair order closes

When a repair order closes or a vehicle is delivered in DealerCenter, Reviewflowz starts the campaign. The request goes out by SMS, email or WhatsApp, on the timeline you set.

Nobody on the service drive or the sales floor has to remember to ask. Every closed repair order gets its request.

When a repair order is closes in DealerCenter, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on the repair order gets the link

The request lands on the phone of the customer named on the repair order. One tap opens the review platform your dealership needs reviews on most.

Every customer is asked the same way. There is no rating screen before the link and no filtering of who gets asked.

When a repair order is closes in DealerCenter, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the location: Northside Service Center, Riverside Lot, Westgate Lot.

Connect DealerCenter to Reviewflowz

Every closed repair order sends its customer a review request from today.

Each review credited to the service advisor on record

Reviewflowz saves each review against the repair order it came from. The review is credited to the service advisor on that record.

Customers never have to mention a name. You see how many reviews each advisor earns from the repair orders they close.

The repair order in DealerCenter records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.

DealerCenter integration: questions

How are review requests sent from DealerCenter automatically?

Connect DealerCenter from Integrations in Reviewflowz in a few minutes, no demo needed. From then on, when a repair order closes or a vehicle is delivered, Reviewflowz sends that customer a review request by email, SMS or WhatsApp.

Can DealerCenter users send WhatsApp review requests?

Yes. WhatsApp sits alongside email and SMS, and the request goes to the customer on the closed repair order or the delivered vehicle. The link opens the review platform your dealership needs reviews on most.

What happens with repair orders that never close?

Nothing is sent. Reviewflowz only asks for a review once the repair order closes or the vehicle is delivered, so open work never triggers a request.

We run several locations. Where do the reviews go?

Reviewflowz maps each DealerCenter location to its own Google profile. A customer served at one location is asked to review that location, not another.

How does staff attribution work with DealerCenter reviews?

Each review is credited to the service advisor on the repair order it came from. The customer never has to name anyone, and you see how many reviews each advisor earns.

What does the DealerCenter integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.