Every completed City Hive sale asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed sale asks for a review
- Each review credited to the employee
City Hive is connected to Reviewflowz. Trigger in City Hive: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the sale, credited to the employee, Marco Delgado.
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A review request follows every completed City Hive sale
When a sale completes or an order is picked up in City Hive, Reviewflowz starts the request. It goes out by SMS, email or WhatsApp, in the order you set. Nobody on the floor has to remember to ask.
When a sale is completed in City Hive, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the sale gets the link
Reviewflowz uses the contact details already on the City Hive sale, so you don't need to collect anything extra. The customer gets a message with one link, and it opens the review platform that needs reviews most. Every customer is asked, with no rating pre-screen.
When a sale is completed in City Hive, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the sale and the store: Main Street, Riverside, Harbor Point.
Connect City Hive to Reviewflowz
Your next completed sale sends its first review request.
Each review credited to the employee who made the sale
Reviewflowz saves each review against the City Hive sale it came from and credits it to the employee on that sale. Customers don't need to mention anyone by name. You see which team members bring in reviews.
The sale in City Hive records which employee did the work. The review request carries the sale, so when the customer leaves a five-star Google review with no name in it, it is credited to the employee and saved back on the same sale.
City Hive integration: questions
When does the review request go out after a City Hive sale?
Reviewflowz sends the request once the sale completes or the order is picked up in City Hive. It goes by SMS, email or WhatsApp, in the order you set. Your staff don't have to do anything.
Who gets asked for a review?
The customer on the City Hive sale, using the contact details already captured at checkout. Every customer is asked, not only the happy ones. The link opens the review platform that needs reviews most.
What happens with refunded or returned sales?
Review requests follow completed sales and picked-up orders, not refunds or returns. So a refund doesn't send a customer a request.
How are reviews credited to my employees?
Each review is saved against the City Hive sale it came from and credited to the employee on that sale. Customers don't have to name anyone in their review. You see which team members bring in reviews.
How do I connect City Hive to Reviewflowz?
Connect City Hive from Integrations in Reviewflowz. It takes a few minutes and you don't need a demo. Past sales are imported for reporting, and past customers are never messaged.
What does the City Hive integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month, and you can try it for 14 days with no card. Messaging costs $5 per 1,000 emails and $5 per 100 SMS.