Every completed BentoBox reservation asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every completed reservation asks for a review
  • Each review credited to the server

BentoBox is connected to Reviewflowz. Trigger in BentoBox: completed. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the server, Maya Delgado.

Every completed reservation sends a review request

When a reservation is marked complete in BentoBox, Reviewflowz sends the guest a review request after the meal. It goes by email, SMS or WhatsApp, on the timeline you set. Nobody on the floor has to remember to ask.

When a reservation is completed in BentoBox, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

Every guest gets asked, not just the happy ones

Every guest on a completed reservation gets the request, with no rating pre-screen. The link opens the review platform your restaurant needs most right now, so new reviews land where they count.

When a reservation is completed in BentoBox, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the restaurant: Linden Row Bistro, Copperfield Kitchen, Marlow Lane Trattoria.

Connect BentoBox and start asking

Connect BentoBox in minutes and every completed reservation sends the guest a review request.

Each review credited to the server on the reservation

Reviewflowz saves each review against the reservation it came from and credits the server on that record. Guests never need to mention anyone by name.

Past reservations import for reporting, so each server's conversion rate has history from day one. Past guests are never messaged.

The reservation in BentoBox records which server did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same reservation.

BentoBox integration: questions

How does BentoBox trigger review requests?

When a reservation is marked complete in BentoBox, Reviewflowz sends the guest a review request by email, SMS or WhatsApp. You set the timing and channel once, and every completed reservation follows it.

Can BentoBox restaurants use WhatsApp for review requests?

Yes. WhatsApp works the same way as email and SMS: once a reservation is complete, the request goes out on the channel you chose. The link opens the review platform your restaurant needs most.

Which guests get asked?

Every guest on a completed reservation gets the request. There is no rating pre-screen, so happy and unhappy guests are asked alike.

What happens with reservations that never complete?

Reviewflowz only sends when a reservation is marked complete. A reservation that never reaches that point sends nothing, and past guests from imported reservations are never messaged.

Can I track which servers get the most reviews?

Yes. Each review is credited to the server on the BentoBox reservation it came from, without guests naming anyone. Past reservations import for reporting, so you see each server's conversion rate.

How do I connect BentoBox and what does it cost?

Connect BentoBox from Integrations in Reviewflowz in minutes, self-serve, with no demo, and try it free for 14 days with no card. After that it is $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS.