Every closed AutoStar Fusion repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the service advisor
AutoStar Fusion is connected to Reviewflowz. Trigger in AutoStar Fusion: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delaney.
Repair Order #48213 
Every closed repair order sends a review request
When a repair order closes or a vehicle is delivered in AutoStar Fusion, Reviewflowz sends that customer a review request. You set the channels and the delays: SMS, email or WhatsApp, one after the other.
When a repair order is closed in AutoStar Fusion, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
The request goes to the customer on the repair order, straight to their phone. The link opens the review platform that needs reviews most, Google or another. There is no rating pre-screen, so every customer gets the same link.
When a repair order is closed in AutoStar Fusion, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the location: Eastside Lot, North Avenue Lot, Westfield Service Center.
Connect AutoStar Fusion today
Your next closed repair order sends its first review request.
Each review credited to the service advisor on the RO
Reviewflowz saves each review against its repair order and credits it to the service advisor on that RO. You see reviews and conversion rate per advisor, without customers having to type a name.
The repair order in AutoStar Fusion records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
AutoStar Fusion integration: questions
How does the AutoStar Fusion integration work, and how long does setup take?
Connect AutoStar Fusion from Integrations in Reviewflowz, self-serve in minutes, with no demo. From then on, each time a repair order closes or a vehicle is delivered, Reviewflowz sends that customer a review request by email, SMS or WhatsApp.
Who gets asked for a review?
The customer on the closed repair order. The link opens the review platform that needs reviews most, and every customer gets it, with no rating pre-screen. Past customers are never messaged when you connect.
What happens with repair orders that never close?
Nothing is sent. A request goes out only when a repair order closes or a vehicle is delivered in AutoStar Fusion, so a repair order that never gets there never triggers one.
We run several locations. Do reviews go to the right Google profile?
Yes. Reviewflowz maps each AutoStar Fusion location to its own Google profile. Requests from each location point customers to that location's profile.
How are reviews credited to service advisors?
Reviewflowz credits each review to the service advisor on the repair order it came from. Customers do not need to mention a name in the review. Past repair orders are imported for reporting, so you see each advisor's conversion rate.
What does the AutoStar Fusion integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.