Every closed Autosoft repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the service advisor
Autosoft is connected to Reviewflowz. Trigger in Autosoft: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.
Repair Order #48213 
Closing a repair order sends the review request
When a repair order is closed in Autosoft, Reviewflowz starts the campaign. The customer gets a review request by SMS, email or WhatsApp after the visit.
The link opens the review platform that needs reviews most. Nobody at the service desk has to remember to ask.
When a repair order is closed in Autosoft, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets asked
The request goes to the customer on the closed repair order, straight to their phone by SMS. One tap opens the review page.
Every customer gets the same request. There is no rating pre-screen, so nobody is filtered out before they can post.
When a repair order is closed in Autosoft, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the shop: Northside Auto Service, Riverside Service Center, Hillcrest Auto Repair.
Connect Autosoft to Reviewflowz
Connect Autosoft and the next closed repair order asks for a review.
Each review credited to the repair order's service advisor
When a review comes in, Reviewflowz keeps it with the repair order it came from. It credits the review to the service advisor on that record.
Customers never have to mention a name in their review. You still see which service advisor earns the reviews.
The repair order in Autosoft records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Autosoft integration: questions
How do review requests send from Autosoft automatically?
When a repair order is closed in Autosoft, Reviewflowz sends that customer a review request by email, SMS or WhatsApp. The link opens the review platform that needs reviews most. Your service advisors do nothing extra.
Who gets asked for a review?
The customer on the closed repair order. Every customer gets the same request, with no rating pre-screen. Past customers are never messaged when you connect.
What happens to a repair order that never closes?
Nothing is sent. The request goes out only when a repair order is closed in Autosoft, so an open repair order never triggers one.
Can I track which service advisors get the best reviews?
Yes. Each review is credited to the service advisor on the repair order it came from, so customers never need to mention a name. Past repair orders are imported for reporting, which gives each service advisor a conversion rate from day one.
How quickly can I start collecting reviews from Autosoft?
Connect Autosoft from Integrations in Reviewflowz. It takes minutes, it's self-serve and there's no demo. You get a 14-day trial with no card.
What does it cost to send review requests from Autosoft?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can try it free for 14 days with no card.