Every closed Automate repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the service advisor
Automate is connected to Reviewflowz. Trigger in Automate: closes. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.
Repair Order #48213 
A review request goes out when the repair order closes
When a repair order closes in Automate, Reviewflowz starts that customer's review campaign. The request goes out by SMS, email or WhatsApp, on the schedule you set after the close.
Nobody builds a list or remembers to follow up. Every repair order that closes starts its own campaign.
When a repair order is closes in Automate, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
Reviewflowz messages the customer named on the closed repair order. The link opens the review platform that needs reviews most right now.
Every customer gets asked the same way. Nobody is screened out by a rating question first.
When a repair order is closes in Automate, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the location: Northside Service Center, Lakeview Auto Service, Riverside Service Drive.
Connect Automate to Reviewflowz
Your next closed repair order sends its own review request.
Each review credited to the service advisor
Reviewflowz saves each review against the repair order it came from and credits it to the service advisor on that order. Customers never need to type a name into the review.
You see reviews and conversion rate per service advisor, based on the repair orders each one closed.
The repair order in Automate records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Automate integration: questions
How do review requests trigger from Automate?
When a repair order closes in Automate, Reviewflowz sends that customer a review request. It goes out by email, SMS or WhatsApp on the schedule you choose after the close.
Who gets asked for a review?
The customer on the closed repair order. Everyone gets the same request with no rating question first, and the link opens the review platform that needs reviews most.
What about repair orders that never close?
Reviewflowz only sends a request when a repair order closes. A repair order that stays open sends nothing.
How does staff attribution work with Automate?
Each review is saved against the repair order it came from and credited to the service advisor on that order. Customers never have to mention a name, and you see reviews and conversion rate per service advisor.
How long does Automate setup take?
Minutes. You connect Automate from Integrations in Reviewflowz yourself, with no demo and no call.
What does the Automate integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS, and you can start with a 14-day trial with no card.