Every closed ALLDATA Manage Online repair order asks for a review
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- Every closed repair order asks for a review
- Each review credited to the service advisor
ALLDATA Manage Online is connected to Reviewflowz. Trigger in ALLDATA Manage Online: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.
Repair Order #4821 
Closing a repair order sends the review request
When a repair order is closed in ALLDATA Manage Online, Reviewflowz sends that customer a review request. It goes out by email, SMS or WhatsApp, on the timeline you set.
Nobody on the service drive has to remember to ask. The request fires from the repair order you already close.
When a repair order is closed in ALLDATA Manage Online, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets asked
The request goes to the customer on the closed repair order, straight to their phone or inbox. The link opens the review platform that needs reviews most.
Every customer is asked the same way. There is no rating pre-screen and no filter for happy customers.
When a repair order is closed in ALLDATA Manage Online, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the shop: Northgate Service Center, Riverside Service Center, Oak Park Service Center.
Connect ALLDATA Manage Online today
Every closed repair order starts asking for a review, with a 14-day trial and no card.
Each review credited to the service advisor on the order
Reviewflowz saves each review against the repair order it came from and credits it to the service advisor on that order. Customers never need to mention a name.
Past repair orders import for reporting, so each advisor's conversion rate is there from day one. Past customers are never messaged.
The repair order in ALLDATA Manage Online records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
ALLDATA Manage Online integration: questions
When does the review request go out?
Reviewflowz sends the request once a repair order is closed in ALLDATA Manage Online. It goes by email, SMS or WhatsApp, on the timeline you set in the campaign.
Who gets asked for a review?
The customer on the closed repair order. Every customer gets the same request, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens to repair orders that are never closed?
Nothing is sent. Reviewflowz acts only when a repair order is closed, so open repair orders never trigger a request.
How does staff attribution work?
Each review is credited to the service advisor on the repair order that sent the request. Customers never have to mention a name, and you see each advisor's conversion rate, including past repair orders imported for reporting.
How do I connect ALLDATA Manage Online?
Open Integrations in Reviewflowz and connect ALLDATA Manage Online. It takes minutes, it is self-serve and there is no demo to book.
What does it cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month, with a 14-day trial and no card. Messaging is $5 per 1,000 emails and $5 per 100 SMS.