[{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Which review platforms should dental practices monitor?","acceptedAnswer":{"@type":"Answer","text":"Google Reviews is your top priority since patients search there first when looking for dentists, but Healthgrades, Zocdoc, Yelp, and Facebook are essential for comprehensive reputation management. Healthgrades specifically targets patients researching medical and dental providers, while Zocdoc captures patients booking appointments online. Each platform serves different patient research behaviors, from emergency dental searches to elective procedures like cosmetic dentistry or orthodontics. Reviewflowz monitors all these key dental platforms plus 200+ others from one dashboard, so you never miss a review that could impact new patient acquisition or damage your practice reputation."}},{"@type":"Question","name":"How do you measure dental practice review performance?","acceptedAnswer":{"@type":"Answer","text":"Review conversion rate is the only metric that matters for measuring review performance. Reviewflowz automatically calculates this by dividing total reviews by completed appointments in Akitu One, giving you the true picture of your review collection effectiveness. A practice with 75 reviews from 600 appointments (12.5% conversion) dramatically outperforms one with 200 reviews from 5,000 appointments (4% conversion). You can track conversion rates by provider, location, appointment type, and time period. This data-driven approach helps you identify which dentists generate the most patient satisfaction and which locations might need reputation management improvements."}},{"@type":"Question","name":"How are review requests sent from Akitu One?","acceptedAnswer":{"@type":"Answer","text":"When you mark any appointment as completed in Akitu One, Reviewflowz automatically sends a review request to that patient via your preferred channel: email ($5 per 1,000), SMS ($5 per 100), or WhatsApp (98% open rate). You configure the trigger once by selecting which appointment statuses should generate requests, then the system handles everything automatically. Whether it's a routine cleaning, crown delivery, or implant placement, the patient receives a personalized review request within minutes of appointment completion. The integration requires no manual intervention once set up, ensuring consistent review collection across all providers and appointment types."}},{"@type":"Question","name":"Can dental practices use WhatsApp for review requests?","acceptedAnswer":{"@type":"Answer","text":"Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates compared to 20% for email, making it highly effective for patient communication. WhatsApp requests are automatically triggered from Akitu One when appointments are marked complete, just like email and SMS options. This channel works particularly well in areas where WhatsApp is the primary messaging platform and for younger patients who prefer text-based communication over email. Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums or contracts required."}},{"@type":"Question","name":"How do you track reviews by individual dentist?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz automatically attributes reviews to the correct provider using appointment data from Akitu One, with no patient name-dropping required. The system knows which dentist, hygienist, or specialist treated each patient based on the appointment record, so reviews are instantly assigned to the right team member when they're submitted. This gives you detailed performance reports showing review volume and ratings by provider, perfect for performance evaluations, bonus calculations, or identifying training opportunities. The automatic attribution also prevents Google from flagging reviews that mention staff names, keeping your review profiles cleaner and more natural-sounding."}},{"@type":"Question","name":"How long does Akitu One integration take to set up?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz connects to Akitu One in under 15 minutes with no developer or IT support needed. Simply authenticate your Akitu One account, select which appointment completion events should trigger review requests, choose your preferred communication channel (email, SMS, or WhatsApp), and you're live. Your first automated review request goes out the same day a patient's appointment is marked complete. The setup process requires only basic admin access to your Akitu One system and can be completed by any practice manager or administrator."}},{"@type":"Question","name":"What does Akitu One review automation cost?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz uses pay-as-you-go pricing with no monthly minimums or contracts. Email review requests cost $5 per 1,000 emails, SMS costs $5 per 100 messages, and WhatsApp pricing varies by country. For most dental practices, this works out to pennies per review collected. A practice sending 200 email requests monthly pays just $1, while 50 SMS requests cost $2.50. You only pay for messages actually sent when appointments are completed in Akitu One, making it cost-effective for practices of any size from solo dentists to multi-location groups."}}]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.reviewflowz.com/"},{"@type":"ListItem","position":2,"name":"Dental","item":"https://www.reviewflowz.com/industry/dental"},{"@type":"ListItem","position":3,"name":"Akitu One","item":"https://www.reviewflowz.com/for/akituone"}]}]
Automated review requests after dental appointments
Reviewflowz sends review requests automatically when you mark appointments as completed in Akitu One. Whether it's a routine cleaning, crown prep, or implant surgery, the system triggers an email, SMS, or WhatsApp message asking for a Google, Healthgrades, or Zocdoc review within minutes. Your patients receive the request while their positive experience is fresh, and you never have to remember to ask manually. The integration works with any appointment type in Akitu One, from hygiene visits to complex procedures, ensuring consistent review collection across your entire practice without adding tasks to your team's workflow.
Track your top dental patients for referrals
When patients leave 5-star reviews, Reviewflowz flags them as promoters directly in their Akitu One patient records. Your front desk instantly knows which patients love your practice when they call or check in for their next appointment. These are your best candidates for case studies, video testimonials, or referral requests. Instead of guessing who might recommend your practice, you have data-driven insights. A patient who raved about their implant experience on Google is much more likely to refer friends facing similar procedures. This targeted approach to referral requests generates higher-quality leads than blanket campaigns to your entire patient base.
Attribute reviews to dentists without mentioning names
Reviewflowz automatically assigns reviews to the correct dentist, hygienist, or specialist using appointment data from Akitu One. No need to ask patients to mention Dr. Smith or Sarah the hygienist by name, which often gets reviews flagged by Google or results in misspelled names. The system knows who treated each patient based on the appointment record, so when a review comes in, it's instantly attributed to the right provider. Your performance reports show exactly how many reviews each team member generates, perfect for coaching conversations or bonus calculations. This approach keeps reviews natural while giving you detailed staff analytics.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Calculate review conversion rates from Akitu One data
Most dental practices celebrate hitting 100 or 200 total reviews, but those numbers mean nothing without context. Reviewflowz calculates your true review conversion rate by dividing reviews collected by total appointments completed in Akitu One. A practice with 50 reviews from 400 patients (12.5% conversion) significantly outperforms one with 300 reviews from 8,000 patients (3.75% conversion). You'll see exactly which locations, providers, or appointment types generate the most reviews. Our customers average 7.5% conversion rates, well above industry standards. Track monthly performance, identify top performers, and spot trends that help you optimize your review collection strategy.
AI responds to dental reviews automatically
Responding to patient reviews improves Google rankings and builds trust with prospective patients researching your practice. Reviewflowz AI writes professional responses that sound like they came from your dental team, addressing specific treatments mentioned in reviews like cleanings, fillings, or orthodontic work. The AI understands dental terminology and crafts appropriate responses whether the review mentions routine care or complex procedures like oral surgery. You can approve each response before it posts or let the system reply automatically across Google, Healthgrades, Zocdoc, and 200+ other platforms. No patient review sits unanswered, and you don't spend hours crafting individual responses.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review platforms should dental practices monitor?
Google Reviews is your top priority since patients search there first when looking for dentists, but Healthgrades, Zocdoc, Yelp, and Facebook are essential for comprehensive reputation management. Healthgrades specifically targets patients researching medical and dental providers, while Zocdoc captures patients booking appointments online. Each platform serves different patient research behaviors, from emergency dental searches to elective procedures like cosmetic dentistry or orthodontics. Reviewflowz monitors all these key dental platforms plus 200+ others from one dashboard, so you never miss a review that could impact new patient acquisition or damage your practice reputation.
How do you measure dental practice review performance?
Review conversion rate is the only metric that matters for measuring review performance. Reviewflowz automatically calculates this by dividing total reviews by completed appointments in Akitu One, giving you the true picture of your review collection effectiveness. A practice with 75 reviews from 600 appointments (12.5% conversion) dramatically outperforms one with 200 reviews from 5,000 appointments (4% conversion). You can track conversion rates by provider, location, appointment type, and time period. This data-driven approach helps you identify which dentists generate the most patient satisfaction and which locations might need reputation management improvements.
How are review requests sent from Akitu One?
When you mark any appointment as completed in Akitu One, Reviewflowz automatically sends a review request to that patient via your preferred channel: email ($5 per 1,000), SMS ($5 per 100), or WhatsApp (98% open rate). You configure the trigger once by selecting which appointment statuses should generate requests, then the system handles everything automatically. Whether it's a routine cleaning, crown delivery, or implant placement, the patient receives a personalized review request within minutes of appointment completion. The integration requires no manual intervention once set up, ensuring consistent review collection across all providers and appointment types.
Can dental practices use WhatsApp for review requests?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates compared to 20% for email, making it highly effective for patient communication. WhatsApp requests are automatically triggered from Akitu One when appointments are marked complete, just like email and SMS options. This channel works particularly well in areas where WhatsApp is the primary messaging platform and for younger patients who prefer text-based communication over email. Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums or contracts required.
How do you track reviews by individual dentist?
Reviewflowz automatically attributes reviews to the correct provider using appointment data from Akitu One, with no patient name-dropping required. The system knows which dentist, hygienist, or specialist treated each patient based on the appointment record, so reviews are instantly assigned to the right team member when they're submitted. This gives you detailed performance reports showing review volume and ratings by provider, perfect for performance evaluations, bonus calculations, or identifying training opportunities. The automatic attribution also prevents Google from flagging reviews that mention staff names, keeping your review profiles cleaner and more natural-sounding.
How long does Akitu One integration take to set up?
Reviewflowz connects to Akitu One in under 15 minutes with no developer or IT support needed. Simply authenticate your Akitu One account, select which appointment completion events should trigger review requests, choose your preferred communication channel (email, SMS, or WhatsApp), and you're live. Your first automated review request goes out the same day a patient's appointment is marked complete. The setup process requires only basic admin access to your Akitu One system and can be completed by any practice manager or administrator.
What does Akitu One review automation cost?
Reviewflowz uses pay-as-you-go pricing with no monthly minimums or contracts. Email review requests cost $5 per 1,000 emails, SMS costs $5 per 100 messages, and WhatsApp pricing varies by country. For most dental practices, this works out to pennies per review collected. A practice sending 200 email requests monthly pays just $1, while 50 SMS requests cost $2.50. You only pay for messages actually sent when appointments are completed in Akitu One, making it cost-effective for practices of any size from solo dentists to multi-location groups.
