Every closed Activix repair order asks for a review
Everything you need for reviews, with nothing you don't.
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- Every closed repair order asks for review
- Each review credited to the service advisor
Activix is connected to Reviewflowz. Trigger in Activix: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marc Tremblay.
Repair Order #48213 
A review request goes out when the repair order closes
When a repair order closes in Activix, Reviewflowz starts the request on its own. The customer gets an SMS, an email or a WhatsApp message after the visit, with no one on the service drive having to remember.
You pick the channels and the timing once. Every closed repair order after that follows the same sequence.
When a repair order is closed in Activix, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
The request goes to the customer named on the closed repair order. One tap opens the review platform that needs reviews most right now.
Every customer is asked the same way. There is no rating screen first, so happy and unhappy customers both reach the review page.
When a repair order is closed in Activix, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Maple Ridge Motors, Harbourview Auto, Cedar Lane Motors.
Connect Activix and start asking today
Every repair order that closes from now on sends its customer a review request.
Each review credited to the service advisor on the RO
Reviewflowz already knows which service advisor handled the repair order, so the review is saved against that record and credited to them. Customers never have to name anyone in the review.
You see reviews and conversion rate per service advisor, ready for coaching and bonus conversations.
The repair order in Activix records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Activix integration: questions
When exactly do review requests send from Activix?
A request starts when a repair order closes in Activix. The customer then gets it by SMS, email or WhatsApp on the timing you set, with no manual step from your service team.
Who gets asked for a review?
The customer on the closed repair order. Everyone is asked the same way, with no rating screen first, and the link opens the review platform that needs reviews most.
What happens with a repair order that never closes?
Nothing is sent. Reviewflowz only asks when the repair order closes, so open work never triggers a request.
We run several dealerships. Does each get its own reviews?
Yes. Each dealership is its own location in Reviewflowz with its own Google profile, so customers are asked to review the dealership that served them.
Can I track which Activix staff generate the most reviews?
Yes. Each review is credited to the service advisor on the repair order, without the customer naming anyone. Past repair orders are imported for reporting and per-advisor conversion rate, and those past customers are never messaged.
What does the Activix integration cost?
$70 per location per month billed annually, or $80 month to month, plus messaging at $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card, and connect Activix from Integrations in Reviewflowz in minutes, with no demo.