Every completed Tire Guru repair order asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every completed repair order asks for a review
  • Each review credited to the technician

Tire Guru is connected to Reviewflowz. Trigger in Tire Guru: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the technician, Marcus Delgado.

A review request follows every completed repair order

When a repair order is marked complete in Tire Guru, Reviewflowz sends that customer a review request. It goes out by SMS, email or WhatsApp, on the timing you set for the campaign.

Oil change, tire install or engine repair, the trigger is the same. Your service advisors move on to the next customer and nobody sends a request by hand.

When a repair order is marked complete in Tire Guru, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on the repair order gets asked

The request goes to the customer on the completed repair order, with a link that opens the review platform that needs reviews most. Every customer is asked, with no rating pre-screen.

Only repair orders completed after you connect trigger a request. Past customers are never messaged.

When a repair order is marked complete in Tire Guru, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the location: Maple Avenue Shop, Route 9 Shop, Downtown Shop.

Connect Tire Guru today

Your next completed repair order sends its first review request.

Each review credited to the technician on the repair order

Tire Guru already knows which technician worked the repair order. When the review arrives, Reviewflowz saves it against that repair order and credits it to that technician.

Customers never need to mention a name. You see each technician's reviews and conversion rate, including from past repair orders imported for reporting.

The repair order in Tire Guru records which technician did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the technician and saved back on the same repair order.

Tire Guru integration: questions

How soon after a repair order closes does the request go out?

Reviewflowz sends the request once the repair order is marked complete in Tire Guru, on the campaign timing you choose across SMS, email or WhatsApp. To start, connect Tire Guru from Integrations in Reviewflowz. It takes minutes and needs no demo.

Which customers get a review request?

Every customer on a repair order completed after you connect gets one, with no rating pre-screen. The link opens the review platform that needs reviews most. Past customers are never messaged.

What about repair orders that never get completed?

Only a completed repair order triggers a request. A repair order that is never marked complete sends nothing to its customer.

We run several locations. Where do the reviews go?

Reviewflowz maps each Tire Guru location to its own Google profile. A completed repair order at one shop sends its customer to that shop's profile, not another's.

Can I track which technicians earn the most reviews?

Yes. Each review is credited to the technician on the Tire Guru repair order, so customers never need to mention a name. Past repair orders are imported too, so you see each technician's conversion rate from day one.

What does the Tire Guru integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.