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With Reviewflowz monitoring all 200+ platforms from one dashboard, you can track performance across multiple sites without switching between different tools."}},{"@type":"Question","name":"How do I measure review success for my Thryv business properly?","acceptedAnswer":{"@type":"Answer","text":"Track review conversion rate, not just total review count. Your conversion rate equals reviews collected divided by total jobs or projects completed in Thryv. A business with 200 reviews from 15,000 jobs has a 1.3% conversion rate and is underperforming compared to a competitor with 80 reviews from 2,000 jobs (4% conversion rate). Because Reviewflowz integrates with Thryv's job and project data, it automatically calculates this metric. The average Reviewflowz customer achieves a 7.5% conversion rate. 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Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums."}},{"@type":"Question","name":"How can I track which employees generate the most positive reviews?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz automatically attributes reviews to team members by connecting to Thryv's job assignment data, so you know exactly who handled each customer project when reviews come in. This eliminates the need to ask customers to mention employee names, which often leads to misspelled names or forgotten attributions. When reviews are submitted, the system matches them to the assigned employee in your Thryv records automatically. You get detailed per-employee performance reports showing review volume, average ratings, and conversion rates without customers needing to remember or mention specific staff members in their review text."}},{"@type":"Question","name":"How long does Reviewflowz integration take with existing Thryv accounts?","acceptedAnswer":{"@type":"Answer","text":"Setup takes under 15 minutes with no developer or IT support required. You'll connect your Thryv account, select your preferred trigger events (job completion, project delivery, or invoice payment), choose your communication method (email, SMS, or WhatsApp), and customize your review request templates. The integration is live immediately after configuration, meaning your first automated review request can go out the same day you complete setup. All customer data, job assignments, and project information sync automatically from your existing Thryv system without manual data transfer or complex technical integration work."}},{"@type":"Question","name":"What are the actual costs for sending review requests to Thryv customers?","acceptedAnswer":{"@type":"Answer","text":"Email review requests cost $5 per 1,000 emails sent, while SMS requests cost $5 per 100 messages. WhatsApp pricing varies by country but follows the same pay-as-you-go structure. There are no monthly minimums, setup fees, or long-term contracts required. For most businesses, this works out to just a few cents per review collected. For example, if you complete 200 jobs per month and achieve the average 7.5% conversion rate, you'd collect about 15 reviews while spending $1 on email requests (200 emails) or $10 on SMS requests, making the cost per review extremely low."}}]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.reviewflowz.com/"},{"@type":"ListItem","position":2,"name":"Thryv","item":"https://www.reviewflowz.com/for/thryv"}]}]
How to automatically request reviews from Thryv customers
Connect Reviewflowz to Thryv and every completed job, delivered project, or paid invoice automatically triggers a review request to your customer via email, SMS, or WhatsApp. The system pulls customer contact information directly from your Thryv records, so there's no manual data entry or follow-up tasks. You configure the trigger once (job completion, project delivery, or invoice payment) and select your preferred communication method. From that point forward, every customer interaction that meets your criteria automatically generates a review request without any additional work from your team.
Identify your best customers for referrals and testimonials
When customers leave 5-star reviews, that data appears directly in their Thryv customer record, giving you instant visibility into your biggest advocates. This integration means you can immediately see which customers are promoting your business and reach out for video testimonials, case studies, or referral opportunities. Instead of guessing who might provide a good reference, you have concrete evidence of customer satisfaction tied directly to their project history and contact information in Thryv. This targeted approach is far more effective than generic referral requests sent to your entire customer base.
Track employee review performance without customer name-drops
Reviewflowz automatically attributes incoming reviews to the correct team member using job assignment data from Thryv, eliminating the need for customers to mention employee names in their reviews. This approach prevents the common problem of Google flagging reviews that specifically call out staff members by name. When a review comes in, the system checks which employee was assigned to that job or project in Thryv and credits them automatically. You get accurate per-employee performance tracking while reviews read naturally and avoid platform removal. This data helps identify top performers and training opportunities across your team.
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Calculate review conversion rates from Thryv job volume
Most businesses only count total reviews, but 200 reviews from 15,000 customers (1.3% conversion) actually underperforms 80 reviews from 2,000 customers (4% conversion rate). Because Reviewflowz connects to your Thryv job and project data, it calculates your true review conversion rate by dividing reviews collected by total customer interactions. You'll see metrics like: 342 jobs completed this month, 47 reviews collected, 13.7% conversion rate. This data reveals whether your review collection efforts are actually working or just generating impressive-sounding totals. The average Reviewflowz customer achieves a 7.5% review conversion rate.
AI replies to every Google and Yelp review automatically
Reviewflowz generates professional responses to every review across Google, Yelp, Facebook, and 200+ other platforms using AI trained on your business's tone and style. Review responses improve your Google ranking and show potential customers that you care about feedback, but manually replying to every review is time-consuming. The AI learns from your business information and generates appropriate responses that you can approve manually or publish automatically. This ensures no review goes unanswered while maintaining consistent, professional communication that reflects your brand voice across all platforms.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review platforms should Thryv users prioritize for their business?
Google Reviews should be your primary focus since it directly impacts your local search visibility when potential customers find your business. According to the BrightLocal Local Consumer Review Survey, 2024, 87% of consumers use Google to evaluate local businesses. Beyond Google, prioritize Yelp, Facebook, and industry-specific platforms relevant to your services. For example, contractors might focus on Angie's List or Home Advisor, while professional services might prioritize Better Business Bureau or industry association sites. With Reviewflowz monitoring all 200+ platforms from one dashboard, you can track performance across multiple sites without switching between different tools.
How do I measure review success for my Thryv business properly?
Track review conversion rate, not just total review count. Your conversion rate equals reviews collected divided by total jobs or projects completed in Thryv. A business with 200 reviews from 15,000 jobs has a 1.3% conversion rate and is underperforming compared to a competitor with 80 reviews from 2,000 jobs (4% conversion rate). Because Reviewflowz integrates with Thryv's job and project data, it automatically calculates this metric. The average Reviewflowz customer achieves a 7.5% conversion rate. Focus on improving this percentage rather than just accumulating raw review numbers.
How does automated review collection work with Thryv workflows?
When you complete specific actions in Thryv like marking a job as finished, updating a project to delivered status, or recording an invoice payment, Reviewflowz detects these triggers and immediately sends a review request to your customer. The system uses customer contact information already stored in your Thryv records, so there's no duplicate data entry. You choose your trigger event (job completion, project delivery, or payment) and communication method (email, SMS, or WhatsApp) during initial setup. After configuration, every qualifying customer interaction automatically generates a review request without manual intervention from your team.
Can I send Thryv customer review requests through WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS for all customers in your Thryv system. WhatsApp achieves nearly 98% open rates compared to approximately 20% for email, making it highly effective for customer engagement. Like email and SMS options, WhatsApp requests trigger automatically when jobs are completed, projects delivered, or invoices paid in Thryv. The system pulls customer phone numbers from your existing Thryv records and sends branded review requests through WhatsApp Business API. Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums.
How can I track which employees generate the most positive reviews?
Reviewflowz automatically attributes reviews to team members by connecting to Thryv's job assignment data, so you know exactly who handled each customer project when reviews come in. This eliminates the need to ask customers to mention employee names, which often leads to misspelled names or forgotten attributions. When reviews are submitted, the system matches them to the assigned employee in your Thryv records automatically. You get detailed per-employee performance reports showing review volume, average ratings, and conversion rates without customers needing to remember or mention specific staff members in their review text.
How long does Reviewflowz integration take with existing Thryv accounts?
Setup takes under 15 minutes with no developer or IT support required. You'll connect your Thryv account, select your preferred trigger events (job completion, project delivery, or invoice payment), choose your communication method (email, SMS, or WhatsApp), and customize your review request templates. The integration is live immediately after configuration, meaning your first automated review request can go out the same day you complete setup. All customer data, job assignments, and project information sync automatically from your existing Thryv system without manual data transfer or complex technical integration work.
What are the actual costs for sending review requests to Thryv customers?
Email review requests cost $5 per 1,000 emails sent, while SMS requests cost $5 per 100 messages. WhatsApp pricing varies by country but follows the same pay-as-you-go structure. There are no monthly minimums, setup fees, or long-term contracts required. For most businesses, this works out to just a few cents per review collected. For example, if you complete 200 jobs per month and achieve the average 7.5% conversion rate, you'd collect about 15 reviews while spending $1 on email requests (200 emails) or $10 on SMS requests, making the cost per review extremely low.
