Every closed Steer repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the technician
Steer is connected to Reviewflowz. Trigger in Steer: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the technician, Marcus Delgado.
Repair Order #4821 
A review request goes out when the repair order closes
When a repair order closes or a vehicle is delivered in Steer, Reviewflowz starts the review request. It sends by email, SMS or WhatsApp while the visit is still fresh.
Nobody at the service desk has to remember to follow up. Every closed repair order gets the same ask.
When a repair order is closed in Steer, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets asked
The request goes to the customer named on the repair order, on their phone or in their inbox. One tap opens the review platform your shop needs reviews on most.
Every customer gets the same link. Reviewflowz never screens ratings first and never filters out unhappy customers.
When a repair order is closed in Steer, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the shop: Northside Auto Care, Riverbend Auto Care, Westgate Auto Care.
Connect Steer and start collecting reviews
Every closed repair order sends a review request from today.
Each review credited to the technician on the repair order
Reviewflowz reads who worked on the repair order and credits the review to that technician. Customers don't need to mention anyone by name.
You see reviews and conversion rate for each technician, so you know whose repair orders turn into reviews.
The repair order in Steer records which technician did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the technician and saved back on the same repair order.
Steer integration: questions
When does Steer trigger a review request?
Reviewflowz sends the request when a repair order closes or a vehicle is delivered in Steer. It goes out by email, SMS or WhatsApp, with no manual step from your service desk.
Who gets asked for a review?
The customer on the closed repair order. Every customer gets the same request with no rating check first, and the link opens the review platform your shop needs reviews on most.
What happens to repair orders that are cancelled or never close?
No request goes out. Reviewflowz only asks once a repair order closes or the vehicle is delivered, so a customer whose work never finished is not messaged.
How does technician credit work with Steer repair orders?
Reviewflowz reads the technician on each repair order and credits the review to that person. Customers don't have to name anyone, and you see reviews and conversion rate for each technician.
How quickly can I connect Steer?
Connect Steer from Integrations in Reviewflowz, in minutes, with no demo. You set it up yourself and the next closed repair order sends a request. Past repair orders are imported for reporting, and those customers are never messaged.
What does the Steer integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.