Every closed Smokeball matter asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed matter asks for a review
- Each review credited to the attorney
Smokeball is connected to Reviewflowz. Trigger in Smokeball: closed. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the matter, credited to the attorney, Sarah Okafor.
Matter #2417 
Closing a matter in Smokeball sends the request
When a case is closed, a settlement is reached or a matter is resolved in Smokeball, Reviewflowz sends the client a review request. It goes out by SMS, email or WhatsApp, on the timeline you set after the event.
Nobody on the team has to remember to ask. Every matter that closes from the day you connect gets its request.
When a matter is closed in Smokeball, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the matter gets the link
The request goes to the client on the Smokeball matter, on their phone or in their inbox. Every client is asked, with no rating pre-screen.
The link opens the review platform your firm needs reviews on most. Reviewflowz routes each client there automatically.
When a matter is closed in Smokeball, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the matter and the office: Manchester, Leeds, Liverpool.
Connect Smokeball in minutes
Your next closed matter sends its first review request.
Each review credited to the attorney on the matter
Reviewflowz saves each review against the Smokeball matter it came from and credits the attorney on that matter. The client never has to name anyone for the credit to land.
You see reviews and conversion rate per attorney, so coaching and recognition rest on real matters closed.
The matter in Smokeball records which attorney did the work. The review request carries the matter, so when the client leaves a five-star Google review with no name in it, it is credited to the attorney and saved back on the same matter.
Smokeball integration: questions
When does Smokeball trigger a review request?
Reviewflowz sends the request once a case is closed, a settlement is reached or a matter is resolved in Smokeball. It goes out by email, SMS or WhatsApp on the timeline you choose after that event.
Who gets asked for a review?
The client on the Smokeball matter. Every client is asked, with no rating pre-screen, and the link opens the review platform your firm needs reviews on most.
What about matters that never close?
Nothing is sent until a matter closes, settles or is resolved, so a matter that stays open asks no one. Past matters you import are used for reporting only and their clients are never messaged.
How do I see which attorneys get the most reviews?
Each review is credited to the attorney on the Smokeball matter it came from, so clients never need to mention a name. Reviewflowz shows reviews and conversion rate per attorney, including history from imported past matters.
How do I connect Smokeball?
Connect Smokeball from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo to book.
What does the Smokeball integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month, with a 14-day trial and no card. Messages cost $5 per 1,000 emails and $5 per 100 SMS.