Every Completed ServiceTrade job asks for a Google review
Everything you need for reviews, with nothing you don't.
- Live in five minutes, no demo
- Every Completed job asks for a review
- Requests by email, SMS or WhatsApp
ServiceTrade is connected to Reviewflowz. Trigger in ServiceTrade: completed. A review request is then sent by SMS to the customer contact, and the Google review that comes in is saved on the job.
A request goes out when the job is Completed, or invoiced first
Reviewflowz watches the job status. A job reaching "Completed", "Pending Invoice", "Sending Invoice", "Invoiced" or "Closed" sends the request, so shops that skip "Completed" and go straight to invoicing are covered.
Each job sends one request, even when it moves through several of those statuses.
When a job is completed in ServiceTrade, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer contact gets the ask, by email, SMS or WhatsApp
The request goes to the contact's email or phone. The link opens the review platform that needs reviews most, with no rating pre-screen.
A job that completes while requests are off gets no request later. Nothing is sent retroactively.
When a job is completed in ServiceTrade, the customer contact gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the location: Portland, Salem, Bend.
Connect ServiceTrade in minutes
Your next Completed job sends its first review request. 14-day trial, no card.
Each location sends customers to its own Google profile
Map each ServiceTrade location once. Every request from a job at that location links to the Google profile you chose.
A job from ServiceTrade (trigger: completed), with location Portland, is matched by location to the right Google profile: Portland, Salem or Bend. This one goes to Portland.
Past completed jobs count in reporting, never in your outbox
Jobs completed before you connect are imported for reporting only. Those past customers are never messaged.
Every past job, counted: January, 18 reviews from 120 jobs, 15%; February, 22 reviews from 128 jobs, 17%; March, 26 reviews from 131 jobs, 20%; April, 30 reviews from 129 jobs, 23%.
Turn Completed jobs into Google reviews
Connect ServiceTrade yourself, map your locations and switch requests on. No demo, no card.
What Reviewflowz reads from ServiceTrade
- Job statusSends the request when the job reaches "Completed", "Pending Invoice", "Sending Invoice", "Invoiced" or "Closed"
- Contact emailDelivers the email request
- Contact phoneDelivers the SMS or WhatsApp request
- LocationPicks the Google profile the review link opens
- Completed jobs before connectingReporting only; those customers are never messaged
ServiceTrade integration: questions
How do I connect ServiceTrade?
In Reviewflowz, open Integrations, then Automate Review Requests, and click ServiceTrade. Connecting uses ServiceTrade API credentials, and creating them needs a ServiceTrade user with admin account permission. Then map your locations and switch requests on.
Which job statuses send a review request?
A job reaching "Completed", "Pending Invoice", "Sending Invoice", "Invoiced" or "Closed". All five count because some shops skip "Completed" and go straight to invoicing. Each job sends one request.
What happens to jobs that never reach those statuses?
They send nothing. A request goes out only when a job reaches one of the five statuses, so a job that stops short of them never triggers a review request.
Will my past customers get messaged when I connect?
No. Jobs completed before you connect are imported for reporting only, and those customers are never messaged. Jobs that complete while requests are switched off get no request later either, so turn requests on before your next job closes.
We work out of several locations. How does that work?
Map each ServiceTrade location to its Google profile once. Every request from a job at that location then links to the right profile. Reviewflowz is billed per location.
How do customers receive the request?
By email, SMS or WhatsApp, the channel you set in your campaign. The link opens the review platform that needs reviews most, and there is no rating pre-screen.
What does it cost?
$70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. The 14-day trial needs no card.
Job #4821