Every closed Rocket Matter case asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed case asks for a review
- Each review credited to the attorney
Rocket Matter is connected to Reviewflowz. Trigger in Rocket Matter: closed. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the case, credited to the attorney, Sarah Okafor.
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Review requests go out when a case closes
When you close a case, reach a settlement or resolve a matter in Rocket Matter, Reviewflowz sends the client a review request. It goes by email, SMS or WhatsApp, on the timeline you set in the campaign.
No one on your team sends anything by hand. Open matters are never asked.
When a case is closed in Rocket Matter, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the matter gets the request
The request reaches the client on the closed matter, by text or in their inbox. The link opens the review platform that needs reviews most.
Every client is asked the same way. There is no rating pre-screen.
When a case is closed in Rocket Matter, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the case and the office: Manchester, Leeds, Liverpool.
Connect Rocket Matter today
Every case you close from now on sends the client a review request.
Each review credited to the attorney on the case
Reviewflowz saves each review against the matter and credits it to the attorney assigned in Rocket Matter. Clients write in their own words, with no need to name anyone.
You see reviews and conversion rate per attorney, drawn from the cases they handled.
The case in Rocket Matter records which attorney did the work. The review request carries the case, so when the client leaves a five-star Google review with no name in it, it is credited to the attorney and saved back on the same case.
Rocket Matter integration: questions
When does a Rocket Matter case trigger a review request?
When you close a case, reach a settlement or resolve a matter in Rocket Matter, Reviewflowz sends the client a review request. Matters that stay open are never asked.
Who gets asked, and through which channel?
The client on the closed matter gets the request by email, SMS or WhatsApp. The link opens the review platform that needs reviews most, and every client is asked with no rating pre-screen.
Will clients from past cases get messaged?
No. Reviewflowz imports your past Rocket Matter cases for reporting and per-attorney conversion rate, but past clients are never messaged. Requests start with the next case you close.
How are reviews credited to attorneys?
Reviewflowz credits each review to the attorney assigned to the case in Rocket Matter. Clients don't need to mention anyone by name, and you still see reviews and conversion rate per attorney.
How do I connect Rocket Matter?
Connect Rocket Matter from Integrations in Reviewflowz. It takes minutes, it's self-serve and there is no demo to book.
What does the Rocket Matter integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.