Every closed Reynolds and Reynolds repair order asks for a review
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- Every closed repair order asks for a review
- Each review credited to the service advisor
Reynolds and Reynolds is connected to Reviewflowz. Trigger in Reynolds and Reynolds: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delaney.
Repair Order #48213 
A review request goes out when the repair order closes
When a repair order is closed or a vehicle is delivered in Reynolds and Reynolds, Reviewflowz sends that customer a review request. It goes by email, SMS or WhatsApp, on the timing you set.
No lists to build and no follow-ups to remember. Your service advisors move on to the next customer while the request goes out.
When a repair order is closed in Reynolds and Reynolds, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
The request goes to the customer on the closed repair order or delivered deal. The link opens the review platform your dealership needs reviews on most.
Every customer gets the same request. There is no rating pre-screen and no filtering out of anyone.
When a repair order is closed in Reynolds and Reynolds, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Northgate Motors, Lakeview Auto Center, Westbrook Motors.
Connect Reynolds and Reynolds today
Every closed repair order starts asking for a review, with a 14-day trial and no card.
Every review credited to the service advisor on the RO
Reviewflowz saves each review against the repair order that triggered it and credits it to the service advisor on that RO. Customers never need to name anyone in their review.
Past repair orders are imported for reporting, so you see each advisor's conversion rate from day one. Past customers are never messaged.
The repair order in Reynolds and Reynolds records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Reynolds and Reynolds integration: questions
When are review requests sent from Reynolds and Reynolds?
Reviewflowz sends a review request when a repair order is closed or a vehicle is delivered. You choose email, SMS or WhatsApp and set the timing after the event.
Who gets asked for a review?
The customer on the closed repair order or delivered deal. Every customer is asked, with no rating pre-screen, and the link opens the review platform your dealership needs reviews on most.
What happens to repair orders that never close?
Nothing is sent. Requests go out only once a repair order is closed or a vehicle is delivered, so open repair orders never trigger a message.
Can I track which service advisors get the most reviews?
Yes. Each review is credited to the service advisor on the repair order that triggered it, with no need for the customer to mention a name. Past repair orders are imported for reporting so you see each advisor's conversion rate, and past customers are never messaged.
How do I connect Reynolds and Reynolds?
Connect Reynolds and Reynolds from Integrations in Reviewflowz. It takes minutes, it is self-serve, and there is no demo to book.
What does the Reynolds and Reynolds integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card required.