Every completed Onfleet delivery asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed delivery asks for a review
- Each review credited to the driver
Onfleet is connected to Reviewflowz. Trigger in Onfleet: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the delivery, credited to the driver, Marcus Bell.
Delivery #4821 
A review request goes out when a delivery completes
When a delivery is marked complete in Onfleet, Reviewflowz starts the review request. It goes out by SMS, email or WhatsApp, on the schedule you set.
Dispatchers and drivers do nothing extra. Every completed delivery asks for a review.
When a delivery is marked complete in Onfleet, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer who received the delivery gets asked
The request goes to the customer on the delivery. Their link opens the review platform that needs reviews most.
Every customer gets the same link. There is no rating pre-screen and no filtering of who gets asked.
When a delivery is marked complete in Onfleet, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the delivery and the location: Downtown, Eastside, Airport.
Connect Onfleet and start asking
Connect Onfleet in minutes and every completed delivery sends a review request.
Each review credited to the driver who delivered
Reviewflowz reads the driver on the Onfleet delivery and credits the review to them. Customers don't need to remember or spell a name.
You see each driver's reviews and conversion rate, ready for coaching and bonus conversations.
The delivery in Onfleet records which driver did the work. The review request carries the delivery, so when the customer leaves a five-star Google review with no name in it, it is credited to the driver and saved back on the same delivery.
Onfleet integration: questions
When does Onfleet trigger a review request?
When a delivery is marked complete in Onfleet, Reviewflowz sends the review request. It goes out by email, SMS or WhatsApp on the schedule you choose.
Who gets the review request?
The customer on the completed delivery. Their link opens the review platform that needs reviews most, and every customer is asked, with no rating pre-screen.
What happens with deliveries that are never completed?
Nothing is sent. Only a delivery marked complete triggers a request, so a delivery that doesn't complete never messages the customer.
How are reviews credited to drivers?
Reviewflowz takes the driver from the Onfleet delivery and credits the review to them. You see each driver's reviews and conversion rate without the customer naming anyone.
How do I connect Onfleet?
Connect Onfleet from Integrations in Reviewflowz. It takes minutes, it's self-serve, and there's no demo. Past deliveries are imported for reporting, and past customers are never messaged.
What does it cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card.