Every completed Oncue job asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed move asks for a review
- Each review credited to the driver
Oncue is connected to Reviewflowz. Trigger in Oncue: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the job, credited to the driver, Marcus Reyes.
Every job marked complete sends a review request
When a job is marked complete in Oncue, Reviewflowz sends the customer a review request by SMS, email or WhatsApp. Moves, deliveries and tows all count. Nobody in dispatch has to remember to follow up.
You choose the channel and the timing after the job closes. The link opens whichever review platform needs reviews most.
When a job is marked complete in Oncue, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer on a completed move gets asked
The customer on the job gets a text with the review link. There is no rating pre-screen, so every customer gets the same request whatever they thought of the move.
When a job is marked complete in Oncue, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the location: North Depot, Eastside Yard, Riverside Depot.
Connect Oncue in minutes
Every job marked complete starts asking for a review, with a 14-day trial and no card.
Each review credited to the driver on the job
Oncue records which driver handled each job. Reviewflowz credits every review from that job to that driver, so customers never have to name anyone in their review.
Past Oncue jobs are imported for reporting, so each driver's conversion rate starts with history. Past customers are never messaged.
The job in Oncue records which driver did the work. The review request carries the job, so when the customer leaves a five-star Google review with no name in it, it is credited to the driver and saved back on the same job.
Oncue integration: questions
How does Oncue trigger a review request?
When a job is marked complete in Oncue, Reviewflowz sends that job's customer a review request. It goes out by SMS, email or WhatsApp, depending on the channel you choose. The link opens the review platform that needs reviews most.
Can I send Oncue review requests by WhatsApp?
Yes. Each completed job can send its request by WhatsApp, SMS or email, and you can mix channels in one campaign. Every channel uses the same link to the review platform that needs reviews most.
What happens if a job is cancelled?
Requests go out only when a job is marked complete. A cancelled job never reaches complete, so its customer is not asked for a review.
How are reviews credited to drivers?
Reviewflowz reads the driver on each Oncue job and credits reviews from that job to that driver. Customers don't need to mention anyone by name. Past jobs are imported so each driver's conversion rate has history, and past customers are never messaged.
How long does it take to connect Oncue?
Connect Oncue from Integrations in Reviewflowz in a few minutes. It's self-serve, with no demo and no developer needed. The 14-day trial needs no card.
What do Oncue review requests cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.
Job #4821