Every closed Neos case asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed case asks for a review
- Each review credited to the attorney
Neos is connected to Reviewflowz. Trigger in Neos: closed. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the case, credited to the attorney, Sarah Okafor.
Case #2187 
A review request goes out when a case closes
When a case in Neos is closed, settled or resolved, Reviewflowz sends the client a review request. Choose email, SMS or WhatsApp, and the follow-ups that come after it.
Cases that are still open are never asked. The request goes out once the matter concludes, not before.
When a case is closed in Neos, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the closed case gets the link
Reviewflowz sends the client on the case a text or email with a link to leave a review. The link opens the review platform your firm needs reviews on most.
Every client is asked. There is no rating pre-screen.
When a case is closed in Neos, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the case and the office: Manchester, Leeds, Liverpool.
Connect Neos to Reviewflowz
From the day you connect, every closed case asks the client for a review.
Each review credited to the attorney who handled the case
Neos already records which attorney handled each matter. Reviewflowz saves each review against that case and credits it to that attorney, so clients never need to name their lawyer.
Past cases are imported for reporting, which gives each attorney a review conversion rate. Past clients are never messaged.
The case in Neos records which attorney did the work. The review request carries the case, so when the client leaves a five-star Google review with no name in it, it is credited to the attorney and saved back on the same case.
Neos integration: questions
When does Neos trigger a review request?
When a case is closed, settled or resolved in Neos, Reviewflowz sends the client a review request. It goes by email, SMS or WhatsApp, whichever you choose.
Who gets asked for a review?
The client on the closed case. Every client is asked, with no rating pre-screen, and the link opens the review platform your firm needs reviews on most.
What about cases that don't close?
Only a case that is closed, settled or resolved sends a request. A case that stays open, or never reaches one of those outcomes, sends nothing.
How are reviews credited to attorneys?
Neos records which attorney handled each matter, and Reviewflowz credits each review to that attorney. Clients never need to name their lawyer in the review, and past cases are imported so each attorney has a conversion rate.
How do I connect Neos?
Connect Neos from Integrations in Reviewflowz. It takes minutes, and you don't need a demo.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS, and you can start with a 14-day trial, no card needed.