Every completed Glad to Have You reservation asks for a review
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- Every completed reservation asks for a review
- Each review credited to the server
Glad to Have You is connected to Reviewflowz. Trigger in Glad to Have You: completed. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the server, Priya Desai.
Reservation #2184 
A review request follows every completed reservation
When a reservation is completed in Glad to Have You, Reviewflowz sends the guest a review request. You pick the channel and the delay once: SMS, email or WhatsApp after the visit.
Nobody on the floor has to remember to ask. Each completed reservation starts the same campaign.
When a reservation is completed in Glad to Have You, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every guest with a completed reservation gets asked
The guest on the reservation gets the request on their phone, with one link to leave a review. The link opens the review platform that needs reviews most at that location.
There is no rating pre-screen. Every guest is asked the same way, whatever kind of visit they had.
When a reservation is completed in Glad to Have You, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the location: Harbour Street Kitchen, Old Mill Dining Room, Riverside Canteen.
Connect Glad to Have You today
Every completed reservation sends a review request from the moment you connect.
Each review credited to the server on the reservation
Reviewflowz saves each review against the Glad to Have You reservation that sent it and credits it to the server, host or manager on that reservation. Guests don't need to mention anyone by name.
You see reviews and conversion rate per server, for coaching and recognition.
The reservation in Glad to Have You records which server did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same reservation.
Glad to Have You integration: questions
How do review requests trigger from Glad to Have You reservations?
When a reservation is completed in Glad to Have You, Reviewflowz sends the guest a review request. You set the channel and the delay after the visit once, and every completed reservation follows it.
Who gets asked, and on which channel?
The guest on each completed reservation gets the request by email, SMS or WhatsApp. The link opens the review platform that needs reviews most, and every guest is asked, with no rating pre-screen.
What happens with reservations that are never completed?
Nothing is sent. Reviewflowz only sends a request when a reservation is completed, so a guest whose reservation is not completed is never asked. Past reservations you import are used for reporting only, and those guests are never messaged.
We run several locations. Does each one get its own reviews?
Yes. Reviewflowz maps each Glad to Have You location to its own Google profile, so a guest who ate at one location is asked to review that one. You see results per location.
Can I see which servers generate the most reviews?
Yes. Each review is credited to the server, host or manager on the Glad to Have You reservation, without the guest naming anyone. You see review counts and conversion rate per server.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Connect Glad to Have You from Integrations in Reviewflowz in minutes, with no demo, and start a 14-day trial with no card.