Every completed Fullbay work order asks for a review
Everything you need for reviews, with nothing you don't.
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- Every completed work order asks for a review
- Each review credited to the technician
Fullbay is connected to Reviewflowz. Trigger in Fullbay: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the work order, credited to the technician, Dale Kowalski.
Work Order #4821 
A review request goes out when the job is complete
When a work order is marked complete in Fullbay, Reviewflowz sends the customer a review request. You choose SMS, email or WhatsApp and how long after the job each message goes out.
Nobody on the shop floor has to remember to ask. Your technicians finish the repair and the request follows.
When a work order is marked complete in Fullbay, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the work order gets the link
Reviewflowz uses the customer's contact details from the Fullbay work order, so there is no second list to keep. The link opens the review platform that needs reviews most.
Every customer is asked. There is no rating pre-screen and no filter for happy customers only.
When a work order is marked complete in Fullbay, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the work order and the shop: Dallas Shop, Fort Worth Shop, Waco Shop.
Connect Fullbay in minutes
Every completed work order then sends a review request on its own.
Each review credited to the technician who did the job
Each review is saved against its work order and credited to the technician on it. Customers never have to mention a name.
Past work orders are imported for reporting, so you see each technician's reviews and conversion rate from day one. Past customers are never messaged.
The work order in Fullbay records which technician did the work. The review request carries the work order, so when the customer leaves a five-star Google review with no name in it, it is credited to the technician and saved back on the same work order.
Fullbay integration: questions
How does automated review collection work with Fullbay work orders?
When a work order is marked complete in Fullbay, Reviewflowz sends that customer a review request by SMS, email or WhatsApp. You set the delay after the job and the channel once, and every completed work order follows it. The link opens the review platform that needs reviews most.
Which customers get asked for a review?
The customer on each completed work order, using the contact details already in Fullbay. Every customer is asked, with no rating pre-screen. Customers from past work orders are never messaged.
What happens with work orders that are never completed?
Reviewflowz only sends a request when a work order is marked complete. A work order that never reaches that point sends nothing, so customers whose job did not happen are not asked.
How can I track which technicians get the best customer reviews?
Each review is credited to the technician on the Fullbay work order, so customers never need to mention a name. You see reviews and conversion rate per technician. Past work orders are imported for this reporting without messaging those customers.
How long does Fullbay integration take to set up with Reviewflowz?
Minutes. Connect Fullbay from Integrations in Reviewflowz yourself, with no demo and no developer. Requests start with the next work order marked complete.
What does the Fullbay integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial, no card needed.