Every closed Frazer repair order asks for a review
Everything you need for reviews, with nothing you don't.
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- Every closed repair order asks for a review
- Each review credited to the service advisor
Frazer is connected to Reviewflowz. Trigger in Frazer: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Dale Whitaker.
Repair Order #4821 
Closing a repair order in Frazer sends the request
When a repair order is closed or a vehicle is delivered in Frazer, Reviewflowz sends the customer a review request. Your campaign runs by SMS, email or WhatsApp, in the order and timing you set.
Nobody at the service desk has to remember a follow-up. The advisor closes the repair order and the request goes out.
When a repair order is closed in Frazer, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets asked
The request goes to the customer on the closed repair order, on their phone or in their inbox. The link opens the review platform that needs reviews most.
Every customer gets the same request. There is no rating pre-screen and no filter for happy customers only.
When a repair order is closed in Frazer, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Main Street Lot, Riverside Service, North Avenue Lot.
Connect Frazer and start asking
Connect Frazer in minutes and the next closed repair order sends a review request.
Each review credited to the service advisor
Reviewflowz reads which service advisor handled the repair order and credits the review to that advisor. Customers don't need to mention a name in what they write.
You see reviews and conversion rate per advisor, measured against the repair orders each one closed.
The repair order in Frazer records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Frazer integration: questions
How does Frazer trigger review requests?
When you close a repair order or deliver a vehicle in Frazer, Reviewflowz sends the customer a review request by email, SMS or WhatsApp. You connect Frazer from Integrations in Reviewflowz in minutes, with no demo.
Who gets asked for a review?
The customer on the closed repair order or delivered vehicle. Every customer gets the request, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens with repair orders that are never closed?
Nothing is sent. Reviewflowz only asks for a review once the repair order is closed or the vehicle is delivered in Frazer.
We run more than one dealership. Does that work?
Yes. Each location's requests point to its own Google profile, so reviews land on the right listing. Pricing is per location.
How do you track which service advisors get the most reviews?
Reviewflowz credits each review to the service advisor on the Frazer repair order, so customers never need to mention a name. You see reviews and conversion rate per advisor, and past repair orders are imported for reporting without messaging those customers.
What does the Frazer integration cost?
$70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card.