[{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Which review platforms matter most for Frazer dealerships and shops?","acceptedAnswer":{"@type":"Answer","text":"Google Reviews takes priority since it directly impacts local search visibility and customer decision-making, but automotive-specific platforms like DealerRater, Cars.com, CarGurus, and Facebook carry significant weight when customers research service departments and dealerships. These industry platforms influence your domain authority and capture customers who specifically research automotive businesses. Reviewflowz monitors all these essential sites plus 200+ others from one dashboard, so you never miss reviews that could impact your service drive traffic or sales floor performance."}},{"@type":"Question","name":"How do I measure review success with my Frazer system?","acceptedAnswer":{"@type":"Answer","text":"Track your review conversion rate, not just total review count, by dividing reviews collected by repair orders or vehicle sales completed in Frazer. Since Reviewflowz integrates with your DMS, we calculate this automatically using your actual customer volume. A shop with 60 reviews from 600 customers (10% conversion) significantly outperforms one with 150 reviews from 3,000 customers (5% conversion). Focus on improving conversion rate rather than chasing raw numbers, since higher conversion rates indicate better customer satisfaction and more effective review collection processes."}},{"@type":"Question","name":"How does Frazer trigger automated review requests?","acceptedAnswer":{"@type":"Answer","text":"When you close repair orders, mark vehicles as delivered, or complete services in Frazer, Reviewflowz detects these trigger events and automatically sends review requests through your preferred channel (email, SMS, or WhatsApp). You configure the specific triggers during initial setup, then every customer transaction in Frazer becomes a review opportunity without manual intervention. The system works hands-free after configuration, so your service advisors can focus on repairs while review collection runs automatically in the background."}},{"@type":"Question","name":"Can automotive businesses use WhatsApp for review requests?","acceptedAnswer":{"@type":"Answer","text":"Yes, Reviewflowz supports WhatsApp review requests with 98% open rates compared to lower email open rates. WhatsApp requests trigger automatically from Frazer when you close repair orders, deliver vehicles, or complete services, just like email and SMS options. This makes WhatsApp particularly valuable for shops serving customers who prefer mobile messaging or markets where WhatsApp is the primary communication method. Pricing varies by country, but the higher open rates often justify the cost through improved review collection rates."}},{"@type":"Question","name":"How do you track which service advisors get the most reviews?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz automatically attributes reviews to service advisors by connecting to Frazer repair order data, identifying which team member handled each job without requiring customers to mention names in their reviews. This automatic attribution protects against Google's filtering system, which often flags reviews that specifically mention staff names. You get detailed performance reports showing which advisors generate the most reviews, highest ratings, and best conversion rates. Use this data for coaching, bonuses, or recognition programs while keeping reviews natural and compliant."}},{"@type":"Question","name":"How long does Frazer integration setup take?","acceptedAnswer":{"@type":"Answer","text":"Setup completes in under 15 minutes with no developer or IT department required. Connect your Frazer system, select your triggers (like repair order closed or vehicle delivered), choose your communication channel (email, SMS, or WhatsApp), and configure your review request templates. Your first automated review request sends the same day you complete setup. The integration runs continuously after initial configuration, automatically detecting trigger events in Frazer and sending review requests without ongoing maintenance or manual oversight."}},{"@type":"Question","name":"What do Frazer review automation services cost?","acceptedAnswer":{"@type":"Answer","text":"Email review requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends with no monthly minimums, contracts, or setup fees. Most automotive businesses pay just pennies per review collected, making the service extremely cost-effective compared to the value each review brings through improved local search rankings and customer trust. WhatsApp pricing varies by country. The pay-as-you-go model means you only pay for actual review requests sent, not for software licenses or monthly subscriptions regardless of usage."}}]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.reviewflowz.com/"},{"@type":"ListItem","position":2,"name":"Automotive","item":"https://www.reviewflowz.com/industry/automotive"},{"@type":"ListItem","position":3,"name":"Frazer","item":"https://www.reviewflowz.com/for/frazer"}]}]