Every completed Dovetail appointment asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed appointment asks for a review
- Each review credited to the provider
Dovetail is connected to Reviewflowz. Trigger in Dovetail: completed. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the appointment, credited to the provider, Priya Raman.
Appointment #3107 
A review request goes out when an appointment completes
When an appointment is marked complete in Dovetail, Reviewflowz starts the campaign. The patient gets the request by SMS, email or WhatsApp, on the timeline you set.
Cleanings, crowns, fillings and implant appointments all count. Nobody at the front desk has to remember to ask.
When an appointment is completed in Dovetail, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The patient on the appointment gets the request
The request goes to the patient on the completed appointment. The link opens the review platform your practice needs reviews on most.
Every patient is asked, with no rating pre-screen. Patients from before you connected are never messaged.
When an appointment is completed in Dovetail, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the appointment and the practice: Northside, Riverside, Elm Street.
Connect Dovetail and start asking
Every completed appointment sends a review request from the day you connect.
Each review credited to the provider on the appointment
Reviewflowz saves each review against the Dovetail appointment it came from and credits it to the provider on that appointment. Patients never need to mention a name.
Past appointments are imported for reporting, so you see each dentist's and hygienist's conversion rate from completed appointments to reviews.
The appointment in Dovetail records which provider did the work. The review request carries the appointment, so when the patient leaves a five-star Google review with no name in it, it is credited to the provider and saved back on the same appointment.
Dovetail integration: questions
When does Reviewflowz send review requests to Dovetail patients?
As soon as an appointment is marked complete in Dovetail, Reviewflowz sends the request by email, SMS or WhatsApp on the timeline you choose. To set it up, connect Dovetail from Integrations in Reviewflowz. It takes minutes and needs no demo.
Which patients get asked for a review?
The patient on each completed appointment gets the request, and the link opens the review platform your practice needs reviews on most. Every patient is asked, with no rating pre-screen. Patients from appointments before you connected are never messaged.
What happens with appointments that are cancelled or never completed?
Reviewflowz only sends a request when an appointment is marked complete. An appointment that is never completed sends nothing, so the patient is not asked.
We run more than one practice. How does that work?
Each practice is its own location in Reviewflowz, and its requests point to that practice's Google profile. Pricing is per location.
Can I see which dentist or hygienist gets the most reviews?
Yes. Each review is credited to the provider on the Dovetail appointment, so patients never need to mention a name. Past appointments are imported for reporting, which gives you each provider's conversion rate from completed appointments to reviews.
What does it cost to send review requests from Dovetail?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card needed.