Every closed DealerSocket repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the service advisor
DealerSocket is connected to Reviewflowz. Trigger in DealerSocket: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Daniel Ortega.
RO #48215 
A review request goes out when the repair order closes
When a repair order closes or a vehicle is delivered in DealerSocket, Reviewflowz sends that customer a review request. Nobody builds a list or remembers to ask.
The request goes by email, SMS or WhatsApp, in the order you set. Your service advisors keep working the drive while every closed repair order asks for a review.
When a repair order is closed in DealerSocket, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
The request goes to the customer on the closed repair order or the delivered vehicle. Their phone gets an SMS with a review link.
The link opens the review platform that needs reviews most. Every customer is asked, with no rating screen in front of the review.
When a repair order is closed in DealerSocket, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Northgate Motors, Cedar Valley Auto, Ridgeline Motors.
Connect DealerSocket to Reviewflowz
Your next closed repair order sends its first review request.
Each review credited to the service advisor on the RO
Reviewflowz saves each review against the repair order it came from and credits it to the service advisor on that record. Customers never have to mention a name.
You see how many reviews each service advisor brings in and their conversion rate on closed repair orders.
The repair order in DealerSocket records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
DealerSocket integration: questions
How fast can I set up Reviewflowz with DealerSocket?
Connect DealerSocket from Integrations in Reviewflowz. It takes minutes, it's self-serve and you don't need a demo. From then on, each repair order that closes or vehicle that's delivered sends a review request.
Who gets asked for a review?
The customer on the closed repair order or the delivered vehicle, by email, SMS or WhatsApp. Every customer is asked, with no rating pre-screen. The link opens the review platform that needs reviews most.
What happens with repair orders that never close?
Nothing is sent. A request goes out only when a repair order closes or a vehicle is delivered in DealerSocket. If neither happens, the customer isn't asked.
We run several dealerships. Where do the reviews go?
Reviewflowz maps each dealership to its own Google profile. A customer served at one dealership is asked to review that dealership. Pricing is per location.
How does staff review tracking work with DealerSocket?
Each review is credited to the service advisor on the repair order it came from, so customers never need to mention names. Past repair orders are imported for reporting, so you see each service advisor's conversion rate. Past customers are never messaged.
What does the DealerSocket integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card required.