Turn ClubReady Check-ins into Google Reviews
Reviewflowz reads your ClubReady check-ins and asks the member who just hit their tenth class. Once.
They love how easy we've made it
One ask, at the check-in that earns it
A member checks in three times a week. Ask after every class and you are texting the same person 150 times a year, which is how a short code gets blocked and a studio gets talked about for the wrong reason. Reviewflowz reads the ClubReady check-in feed and picks the moment instead: the tenth class, the last session of a package, the day an intro offer turns into a membership. One member, one ask, by SMS, email, or WhatsApp, before they are out of the parking lot.
ClubReady checked in Reformer Flow, 6:00am
10th classPriya · 6:02 am
14 min after class
Text message · 7:14 am
Ten classes in, Priya. Would you put a word up for us?
rvz.link/9fTq2
“Came in for the intro offer and stayed. Tasha remembers what you worked on last week.”
Priya R. · that evening
Every review lands on the trainer who earned it
ClubReady already records who taught the 6am class and who ran the session, because that is how trainers get paid. Reviewflowz reads the same record and attributes each review to that trainer, so nobody has to coach members into typing a name. Name-dropping reads as coached and gets reviews filtered; attribution from booking data does not. You get a board by trainer and by club, which settles the argument you have every month about who is carrying the schedule.
- Tasha Bell Reformer coach 5.0 12
- Nina Kovac Cycle instructor 4.9 9
- Jodie Lam Strength coach 4.8 5
Google ★★★★★ Hannah W. · 12 Aug “Tasha spotted in one class that I was loading one side on every rollup. Nobody had told me that in a year.”
Reviews per member asked, not reviews per check-in
Five hundred reviews sounds like a lot until you divide it by forty thousand check-ins. Reviewflowz takes the denominator from ClubReady and gives you the rate that compares one club to the next: reviews earned against members actually asked. The average across Reviewflowz customers is 7.5%. Break it down by trainer, by club, by class type, or by the month you moved the send time, and you know inside four weeks whether the change did anything.
Replies in your studio’s voice, not a chatbot’s
The reply agent reads what you have already written back to members and writes the next one the same way. You can backtest it against your own reply history before it answers a single live review, which is the only honest way to find out whether it sounds like you or like a brand. Approve from your phone between classes, or let it post on its own. Nothing publishes on a low rating without a person seeing it first.
5-star agent read 1,140 of your replies “This is the good stuff. See you Thursday, Rae.”Jun
“Thank you! Tell Nina yourself next week, she will love it.”May
“Nina’s Thursday ride is the only workout I have kept up for a whole year.”
“This is the good stuff. A year of Thursdays is no small thing, Elena. Tell Nina yourself after the next one, she will love hearing it.”
The Marlowe Fitness Club team
Published to Google on its own, 41 seconds later
The one-star about billing never sits there for a week
Read any gym’s one-star reviews and most of them are about leaving, not about training. Someone cancels, gets charged once more, and writes the review that sits at the top of your profile through the whole January rush. Reviewflowz pings you in Slack or email within minutes, with the member and the club already attached and a recovery draft in your voice waiting. Nothing posts automatically on a low rating. Refund the $59 the same morning and you have a real chance of the review coming down. Wait three weeks and you have none.
Google Cancelled in June, billed in August
I filled in the cancellation form at the front desk in June and have been charged twice since. Two emails, no answer. The classes were fine, the billing is not.
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FAQs
How does the Reviewflowz integration with ClubReady work?
You connect ClubReady, choose which events should trigger a request (a class milestone, a finished session package, an intro offer converting), and pick SMS, email, or WhatsApp. From then on the right members get asked automatically, with your template and your review link. Setup takes a few minutes and does not need a developer or a ticket to your franchise IT.
Will my members get sick of being asked?
They would, if you asked them every week, which is why Reviewflowz does not. A member becomes eligible once, at the moment you choose, and is then suppressed. That is the whole difference between a gym and a salon: a salon client comes back in six weeks, a gym member comes back on Thursday. Tools built for appointments will happily text them both the same way.
Can ClubReady send review requests on its own?
You can build a message blast in ClubReady and put a review link in it. What that does not do is tell you what happened next. Reviewflowz matches each new Google review back to the check-in and the trainer, keeps a member from being asked twice, measures your request-to-review rate, and replies for you. If you only want to send the link, ClubReady can send the link. If you want to know whether it worked, that is the difference.
Which review platforms matter for a gym or studio?
Google decides whether you appear when someone searches “reformer pilates near me”, so it comes first by a distance. Yelp still moves memberships in the larger US cities, Facebook reassures the people who found you on Instagram, and ClassPass ratings matter if you sell through it. Reviewflowz watches those and the long tail of directories from one inbox, so a one-star anywhere reaches you in Slack or email within minutes.
What does it cost to send review requests to ClubReady members?
$5 per 1,000 emails, $5 per 100 SMS, and WhatsApp rates that vary by country, all pay as you go with no monthly minimum. At the 7.5% average conversion rate, 400 SMS a month is about 30 new reviews for $20 in messaging. Because you are asking a fraction of your members rather than all of them every week, that bill stays small as the club grows. Reviewflowz itself starts at $45 a month per club.
How long does setup take?
Under five minutes for the account: search for your club, connect the Google profile, and your review history imports while you watch. Wiring ClubReady to trigger the requests takes a few minutes more. There is no demo call and no onboarding fee, and the 14-day trial does not ask for a card.
Can I see which trainer earned each review?
Yes. The ClubReady booking already records who took the class or the session, so each review attaches to that trainer automatically. When a member does write a name, the AI matches it, nicknames and misspellings included. The board ranks trainers and clubs by reviews earned and by conversion rate, which is the number worth paying a bonus against.
Does this work for a multi-club franchise?
Yes. Each club keeps its own Google profile, its own alerts, its own reply agent and its own numbers, and they roll up into one view for whoever owns more than one. Pricing is per club, so a franchisee with three studios pays for three and adds the fourth when it opens. Reviewflowz never needs access to anyone else’s club to report on yours.