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Reviewflowz monitors your Sesame appointment status changes and automatically sends review requests when treatments are marked complete. Whether it's a routine cleaning, crown placement, or orthodontic adjustment, the system triggers immediately without staff involvement. You configure it once by selecting which appointment types should generate requests and whether to send via email ($5 per 1,000), SMS ($5 per 100), or WhatsApp. Your dental team continues their normal Sesame workflow while every completed appointment automatically generates a review opportunity across Google, Healthgrades, and other platforms.
Track your best dental patients in Sesame
When patients leave 5-star reviews, Reviewflowz automatically updates their Sesame patient records with review history and ratings. Your front desk can instantly see which patients are your biggest advocates during check-in or scheduling calls. This data helps you identify the best candidates for referral requests, video testimonials, or family member appointments. Instead of guessing who might recommend your practice, you have concrete evidence of patient satisfaction tied directly to their treatment history. The integration works both ways: Sesame triggers review requests, and positive reviews flow back into patient profiles.
Staff review attribution without patient name-dropping
Reviewflowz automatically tracks which dentist, hygienist, or orthodontist handled each Sesame appointment and attributes incoming reviews accordingly. Patients don't need to remember or spell staff names correctly in their reviews, which often leads to Google review removals. The system uses appointment data from Sesame to connect reviews to the right provider without any manual tracking or patient instruction. You get accurate per-staff performance reports for coaching, bonuses, or recognition programs while maintaining natural-sounding reviews. This approach prevents the awkward conversations about asking patients to mention specific names.
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Most practices track total review counts, but 200 reviews from 5,000 patients indicates a 4% conversion rate, well below the 7.5% average. Reviewflowz calculates your true performance by dividing reviews received by total Sesame appointments completed. You'll see metrics like "847 appointments this quarter, 89 reviews collected, 10.5% conversion rate" instead of guessing whether your review collection efforts are working. This data reveals whether your practice is outperforming competitors and helps you set realistic targets. The integration automatically pulls appointment volume from Sesame, so you get accurate conversion tracking without manual counting.
AI review replies for dental practices
Every review across Google, Healthgrades, Zocdoc, and 200+ other platforms gets an automatic AI response tailored to your dental practice's brand voice. The system generates appropriate replies for different review types: thanking patients for mentioning great cleanings, addressing concerns about wait times, or celebrating successful cosmetic procedures. You can review responses before they publish or let them go live automatically. Since dental practices often receive reviews mentioning specific treatments or staff members, the AI adapts responses accordingly. This ensures consistent patient engagement without requiring your dentists or office manager to spend time crafting individual replies.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review sites should dental practices monitor?
Google Reviews drives the most patient traffic since it appears in local search results, but healthcare-specific platforms like Healthgrades and Zocdoc are equally important for dental practices. These sites capture patients actively searching for dental services like implants, orthodontics, or cosmetic procedures. Yelp and Facebook Reviews also influence patient decisions, particularly for family dentistry and elective treatments. Reviewflowz monitors all these platforms plus 200+ others from a single dashboard, so you never miss feedback that could impact new patient acquisition or existing patient retention.
How do I measure my dental practice's review performance?
Review conversion rate matters more than total review count. A practice with 50 reviews from 500 appointments (10% conversion) significantly outperforms one with 200 reviews from 4,000 appointments (5% conversion). Since Reviewflowz integrates with Sesame, it automatically calculates this metric by dividing reviews received by total completed appointments. You'll see exactly how many patients actually leave reviews compared to your patient volume, helping you benchmark against the 7.5% average conversion rate across all Reviewflowz customers.
How does Sesame trigger automated review requests?
When you mark appointments as complete in Sesame, Reviewflowz detects this status change and immediately sends review requests through your preferred channel. The system monitors specific triggers like completed cleanings, finished treatments, or discharged orthodontic visits based on your configuration. You set this up once by connecting your Sesame account and selecting which appointment types should generate requests. From that point forward, every qualifying appointment automatically triggers a review request without any manual work from your dental team.
Can dental practices send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with approximately 98% open rates compared to 20% for email. WhatsApp requests are automatically triggered from Sesame when appointments are marked complete, just like email and SMS options. This is particularly effective for practices serving younger demographics or communities where WhatsApp is the preferred communication method. The same automation applies: complete an appointment in Sesame, and the WhatsApp review request sends immediately. Pricing varies by country but follows the same pay-as-you-go model.
How do I track individual staff review performance?
Reviewflowz automatically connects reviews to specific dentists, hygienists, or orthodontists using appointment data from Sesame without requiring patients to mention names. When reviews arrive, the system matches them to whoever handled that appointment based on your Sesame scheduling records. This gives you accurate per-provider performance reports for coaching, bonus calculations, or recognition programs. Patients write natural reviews without forced name-dropping, which prevents Google from flagging and removing reviews for seeming artificial or coached.
How long does Sesame integration setup take?
Setup takes under 15 minutes with no developer or IT support required. You connect your Sesame account, select which appointment types should trigger review requests (cleanings, treatments, consultations), choose your preferred communication method, and you're live. The first automated review request goes out the same day someone marks an appointment complete in Sesame. The integration is plug-and-play, designed specifically for busy dental practices that need immediate results without technical complications.
What do automated review requests cost?
Reviewflowz charges $5 per 1,000 emails, $5 per 100 SMS, with WhatsApp pricing varying by country. There are no monthly minimums, contracts, or setup fees. For most dental practices, this works out to just a few cents per review collected. You only pay for what you use on a pay-as-you-go basis, making it cost-effective for practices of any size. A typical practice spending $50 monthly could send 10,000 email requests or 1,000 SMS requests, usually generating dozens of new reviews.
