Every completed ROLLER booking asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed booking asks for a review
- Past customers are never messaged
ROLLER is connected to Reviewflowz. Trigger in ROLLER: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the booking.
Booking #1042 
A review request goes out once the booking completes
When ROLLER records a booking as completed, Reviewflowz starts the campaign. The customer gets the request by SMS, email or WhatsApp, in the order and timing you set.
Nobody on your team has to remember to ask. Your ROLLER workflow stays as it is.
When a booking is completed in ROLLER, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the booking gets the link
Reviewflowz messages the customer named on the completed ROLLER booking. The link opens the review platform that needs reviews most right now.
Every customer is asked the same way. There is no rating pre-screen and no filter for happy customers only.
When a booking is completed in ROLLER, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the booking and the venue: Harbour Point, Eastgate, Millbrook.
Connect ROLLER in minutes
Your next completed booking sends its first review request, with a 14-day trial and no card.
Past ROLLER bookings count, past customers stay untouched
Reviewflowz imports your past ROLLER bookings for reporting, so you see reviews against real booking volume from day one. Past customers are never messaged.
Only bookings completed after you connect send a review request.
Every past booking, counted: January, 18 reviews from 120 bookings, 15%; February, 22 reviews from 128 bookings, 17%; March, 26 reviews from 131 bookings, 20%; April, 30 reviews from 129 bookings, 23%.
ROLLER integration: questions
When does the review request go out?
Reviewflowz sends it once ROLLER records the booking as completed. You set the channel order and timing of the campaign, across SMS, email and WhatsApp.
Who gets asked for a review?
The customer on the completed ROLLER booking. Every customer gets the same request, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens with cancelled or refunded bookings?
Reviewflowz sends a request only when a booking is completed. A booking cancelled before it completes never triggers one.
Can I send review requests by WhatsApp?
Yes. WhatsApp works alongside email and SMS, and any of them can follow a completed ROLLER booking.
How do I connect ROLLER?
Open Integrations in Reviewflowz and connect ROLLER yourself in minutes. There is no demo to book, and past customers are never messaged when your past bookings import.
What does it cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS, and the 14-day trial needs no card.