Every completed Retail Express sale asks for a review
Everything you need for reviews, with nothing you don't.
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- Every completed sale asks for a review
- Each review credited to the staff member
Retail Express is connected to Reviewflowz. Trigger in Retail Express: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the sale, credited to the staff member, Mia Thompson.
Sale #1042 
A review request follows every completed sale
When a sale is completed in your Retail Express POS, Reviewflowz sends the customer a review request. It goes out by email, SMS or WhatsApp, on the schedule your campaign sets.
Nobody at the counter has to remember to ask. The request uses the customer details already on the sale.
When a sale is completed in Retail Express, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer on the sale gets the link
The customer gets a message with one review link. The link opens the review platform that needs reviews most right now, so new reviews land where they count.
There is no rating pre-screen. Every customer is asked the same way, whatever they thought of the visit.
When a sale is completed in Retail Express, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the sale and the store: Fitzroy, Chapel Street, Paddington.
Connect Retail Express today
Your next completed sale sends its first review request.
Reviews credited to the staff member who made the sale
Each review is saved against the sale it came from and credited to the staff member who processed it. Customers never need to remember or spell a name.
You see which staff members bring in reviews and how often their sales turn into one.
The sale in Retail Express records which staff member did the work. The review request carries the sale, so when the customer leaves a five-star Google review with no name in it, it is credited to the staff member and saved back on the same sale.
Retail Express integration: questions
When is the review request sent after a Retail Express sale?
Reviewflowz sends the request after the sale is completed in Retail Express. It goes out by email, SMS or WhatsApp, on the timing your campaign sets.
Who gets asked for a review?
The customer on the completed sale. Everyone is asked the same way, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What about sales that never complete?
Only completed sales send a review request. A sale that is not completed in Retail Express sends nothing to the customer.
We run several stores. Where do the reviews go?
Reviewflowz maps each Retail Express store to its own Google profile. A sale at one store sends its customer to that store's profile, not another's.
How do I see which staff members bring in reviews?
Each review is credited to the staff member who processed the sale in Retail Express. Past sales are imported for reporting, so you see each staff member's conversion rate, and past customers are never messaged.
What does it cost and how do I connect?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Connect Retail Express from Integrations in Reviewflowz in minutes, with no demo, and start a 14-day trial with no card.