Every completed Restaurant365 order asks for a review
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- Every completed order asks for a review
- Each review credited to the server
Restaurant365 is connected to Reviewflowz. Trigger in Restaurant365: completed. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the order, credited to the server, Duc Le.
A review request follows every completed Restaurant365 order
When an order is completed in Restaurant365, Reviewflowz starts the guest's review campaign. The request goes out by SMS, email or WhatsApp after the visit, on the timeline you set.
Nobody on the floor has to remember to ask. Your staff serves, and the request follows the order.
When an order is completed in Restaurant365, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every guest on a completed order gets asked
The guest on the order gets a message with a review link. The link opens the review platform that needs reviews most for that restaurant.
There is no rating pre-screen. Every guest gets the same ask, happy or not.
When an order is completed in Restaurant365, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the restaurant: Shoreditch, Canary Wharf, King's Cross.
Connect Restaurant365 today
Link Restaurant365 to Reviewflowz and every completed order asks the guest for a review.
Each review credited to the server on the order
Reviewflowz saves each review against the Restaurant365 order it came from and credits it to the server on that order. Guests never need to remember a name.
You see which servers bring in reviews and how many of their guests leave one, ready for coaching and bonus conversations.
The order in Restaurant365 records which server did the work. The review request carries the order, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same order.
Restaurant365 integration: questions
How does Restaurant365 trigger review requests?
When an order is completed in Restaurant365, Reviewflowz sends the guest a review request by email, SMS or WhatsApp. The link opens the review platform that needs reviews most. You connect Restaurant365 from Integrations in Reviewflowz, in minutes, with no demo.
Who gets asked for a review?
The guest on each completed order. Every guest gets the same request, with no rating pre-screen. Guests from orders before you connected are never messaged.
What happens with orders that are not completed?
Reviewflowz sends a request only when an order is completed. An order that never reaches completed sends nothing.
Can restaurants send review requests through WhatsApp?
Yes. Each request goes by email, SMS or WhatsApp, and the guest gets the same review link on any channel.
How do I track which servers get the best reviews?
Reviewflowz credits each review to the server on the Restaurant365 order it came from. Guests never need to mention a name. Past orders are imported for reporting, so you see each server's conversion rate.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card.
Order #1042