[{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What review platforms matter most for Maxident users?","acceptedAnswer":{"@type":"Answer","text":"Google Reviews is the top priority for dental practices since most patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are essential for capturing patients who research on specialized medical platforms. According to the BrightLocal Local Consumer Review Survey, 2024, 87% of consumers used Google to evaluate local businesses. Reviewflowz monitors these key dental platforms plus 200+ others from one dashboard, ensuring your practice never misses feedback whether you're a single location or part of a dental service organization managing multiple Maxident instances."}},{"@type":"Question","name":"How do I measure dental practice review performance correctly?","acceptedAnswer":{"@type":"Answer","text":"Review conversion rate (reviews divided by patient appointments) matters more than total review count. A practice with 100 reviews from 5,000 patients shows a weak 2% conversion rate, while another with 50 reviews from 400 appointments achieves a strong 12.5% rate. Reviewflowz automatically calculates this metric using your Maxident appointment data, giving you the real performance indicator. The average Reviewflowz customer maintains a 7.5% conversion rate. This metric helps you compare providers, track monthly improvement, and benchmark against industry performance rather than just counting total reviews."}},{"@type":"Question","name":"How are review requests triggered from Maxident?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz monitors your Maxident system and automatically sends review requests when you mark appointments as completed, treatments as finished, or procedures as done. You configure the trigger once by selecting which appointment status changes should generate requests and choosing your communication method (email, SMS, or WhatsApp). After setup, every completed cleaning, crown, filling, implant, or orthodontic appointment automatically generates a review request to that patient without any manual work from your dental team. The system runs continuously in the background once configured."}},{"@type":"Question","name":"Can I send dental review requests via WhatsApp?","acceptedAnswer":{"@type":"Answer","text":"Yes, Reviewflowz supports WhatsApp review requests with approximately 98% open rates compared to 20% for email. WhatsApp requests are automatically triggered from Maxident when you complete appointments, finish treatments, or mark procedures as done, just like email and SMS options. This higher engagement rate is particularly valuable for dental practices since patients are more likely to see and respond to WhatsApp messages. Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums or contracts required."}},{"@type":"Question","name":"Can I track which dentists generate the most reviews?","acceptedAnswer":{"@type":"Answer","text":"Yes, Reviewflowz automatically tracks which dentist, hygienist, or specialist handled each Maxident appointment, so incoming reviews are attributed to the correct provider without patients needing to mention names. This eliminates the risk of Google flagging reviews that specifically mention staff names while giving you detailed performance tracking. You get breakdowns showing which providers excel at generating patient advocacy, useful for bonuses, coaching, and performance evaluations. The system works by matching review timing and patient information with your Maxident appointment records."}},{"@type":"Question","name":"How long does Maxident integration setup take?","acceptedAnswer":{"@type":"Answer","text":"Setup takes under 15 minutes with no developer or IT team required. Connect your Maxident software, select your trigger events (appointment completion, treatment finished, etc.), choose your communication channel (email, SMS, or WhatsApp), and you're live. Your first automated review request goes out the same day a patient appointment is marked complete in Maxident. The integration runs continuously after initial configuration, automatically detecting completed appointments and sending requests without ongoing maintenance or technical support needed."}},{"@type":"Question","name":"What do Maxident review requests cost?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz charges $5 per 1,000 email requests and $5 per 100 SMS requests on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country but follows the same flexible model. For most dental practices, this works out to pennies per review collected. A practice sending 200 email requests monthly pays just $1, while 50 SMS requests cost $2.50. You only pay for actual requests sent when Maxident appointments are completed, making it cost-effective for practices of any size."}}]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.reviewflowz.com/"},{"@type":"ListItem","position":2,"name":"Dental","item":"https://www.reviewflowz.com/industry/dental"},{"@type":"ListItem","position":3,"name":"Maxident","item":"https://www.reviewflowz.com/for/maxident"}]}]
Convert completed Maxident appointments into Google and Healthgrades reviews automatically via email, SMS, or WhatsApp with staff performance tracking.
Automated review requests from Maxident appointments
Reviewflowz sends review requests automatically when you complete appointments, treatments, or cleanings in Maxident. Configure your trigger once and every patient gets contacted via email ($5 per 1,000), SMS ($5 per 100), or WhatsApp without manual work. Whether it's a routine cleaning, crown preparation, implant placement, or orthodontic adjustment, the system detects completion in Maxident and immediately sends your customized review request. Your front desk staff never needs to remember to ask, and you never miss an opportunity to collect feedback from satisfied dental patients.
Identify your best dental patients for referrals
When patients leave 5-star reviews about their dental experience, that information syncs directly to their Maxident patient record. Your team instantly knows which patients love their implant results, orthodontic treatment, or cosmetic work. Use this data to request video testimonials about specific procedures, ask for referrals to friends needing similar dental work, or invite them to answer questions in local Facebook groups. Instead of guessing who might provide a referral, you have concrete proof of patient satisfaction tied directly to their treatment history and provider.
Track reviews by dentist without mentioning names
Most practices ask patients to name their dentist or hygienist in reviews, but Google often flags these as coached responses. Reviewflowz automatically attributes reviews to the correct provider using Maxident appointment data without requiring name mentions. When Dr. Smith completes a crown or Sarah the hygienist finishes a cleaning, their performance gets tracked when the review arrives. You get detailed breakdowns for bonuses, coaching, and performance reviews while patients write natural-sounding feedback. This approach reduces review removals and gives you accurate per-provider metrics for managing your dental team.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviewflowz tracks your true review performance by dividing reviews collected by total Maxident appointments completed. A practice with 200 reviews from 15,000 patient visits has a weak 1.3% conversion rate, while another with 80 reviews from 900 appointments achieves an impressive 8.9% rate. The average Reviewflowz customer maintains a 7.5% conversion rate across all review platforms. This metric reveals which locations, providers, or procedures generate the most patient advocacy. Track monthly performance, compare providers, and identify improvement opportunities using data pulled directly from your Maxident system.
AI writes replies to dental reviews automatically
Reviewflowz generates professional responses to every review across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms using AI trained on dental industry language. The system crafts appropriate replies whether patients praise their cleaning experience, compliment implant results, or express concerns about treatment costs. You can approve each response manually or set automatic publishing for positive reviews. Consistent review responses improve your Google ranking, demonstrate professionalism to prospective patients researching your practice, and show unhappy patients you care about their experience enough to make things right.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review platforms matter most for Maxident users?
Google Reviews is the top priority for dental practices since most patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are essential for capturing patients who research on specialized medical platforms. According to the BrightLocal Local Consumer Review Survey, 2024, 87% of consumers used Google to evaluate local businesses. Reviewflowz monitors these key dental platforms plus 200+ others from one dashboard, ensuring your practice never misses feedback whether you're a single location or part of a dental service organization managing multiple Maxident instances.
How do I measure dental practice review performance correctly?
Review conversion rate (reviews divided by patient appointments) matters more than total review count. A practice with 100 reviews from 5,000 patients shows a weak 2% conversion rate, while another with 50 reviews from 400 appointments achieves a strong 12.5% rate. Reviewflowz automatically calculates this metric using your Maxident appointment data, giving you the real performance indicator. The average Reviewflowz customer maintains a 7.5% conversion rate. This metric helps you compare providers, track monthly improvement, and benchmark against industry performance rather than just counting total reviews.
How are review requests triggered from Maxident?
Reviewflowz monitors your Maxident system and automatically sends review requests when you mark appointments as completed, treatments as finished, or procedures as done. You configure the trigger once by selecting which appointment status changes should generate requests and choosing your communication method (email, SMS, or WhatsApp). After setup, every completed cleaning, crown, filling, implant, or orthodontic appointment automatically generates a review request to that patient without any manual work from your dental team. The system runs continuously in the background once configured.
Can I send dental review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with approximately 98% open rates compared to 20% for email. WhatsApp requests are automatically triggered from Maxident when you complete appointments, finish treatments, or mark procedures as done, just like email and SMS options. This higher engagement rate is particularly valuable for dental practices since patients are more likely to see and respond to WhatsApp messages. Pricing varies by country but follows the same pay-as-you-go model with no monthly minimums or contracts required.
Can I track which dentists generate the most reviews?
Yes, Reviewflowz automatically tracks which dentist, hygienist, or specialist handled each Maxident appointment, so incoming reviews are attributed to the correct provider without patients needing to mention names. This eliminates the risk of Google flagging reviews that specifically mention staff names while giving you detailed performance tracking. You get breakdowns showing which providers excel at generating patient advocacy, useful for bonuses, coaching, and performance evaluations. The system works by matching review timing and patient information with your Maxident appointment records.
How long does Maxident integration setup take?
Setup takes under 15 minutes with no developer or IT team required. Connect your Maxident software, select your trigger events (appointment completion, treatment finished, etc.), choose your communication channel (email, SMS, or WhatsApp), and you're live. Your first automated review request goes out the same day a patient appointment is marked complete in Maxident. The integration runs continuously after initial configuration, automatically detecting completed appointments and sending requests without ongoing maintenance or technical support needed.
What do Maxident review requests cost?
Reviewflowz charges $5 per 1,000 email requests and $5 per 100 SMS requests on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country but follows the same flexible model. For most dental practices, this works out to pennies per review collected. A practice sending 200 email requests monthly pays just $1, while 50 SMS requests cost $2.50. You only pay for actual requests sent when Maxident appointments are completed, making it cost-effective for practices of any size.
