Every closed Finance Express repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed repair order asks for a review
- Each review credited to the service advisor
Finance Express is connected to Reviewflowz. Trigger in Finance Express: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.
A review request goes out when the repair order closes
When a repair order is closed in Finance Express, Reviewflowz starts the campaign for that customer. The request goes out by SMS, email or WhatsApp, in the order you set.
Nobody on your service team has to remember to ask. Each closed repair order triggers its own request.
When a repair order is closed in Finance Express, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the repair order gets the link
The request goes to the customer named on the closed repair order, on their phone or in their inbox. Every customer is asked, with no rating pre-screen.
The link opens the review platform that needs reviews most, so new reviews land where they count.
When a repair order is closed in Finance Express, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the location: Route 9 Service Center, Westside Service Center, Airport Road Service Center.
Connect Finance Express in minutes
Your next closed repair order sends its own review request.
Each review credited to the service advisor on the repair order
Reviewflowz saves each review against the Finance Express repair order it came from and credits it to the service advisor on that record. Customers never need to mention a name in the review.
You see which advisors turn closed repair orders into reviews, advisor by advisor.
The repair order in Finance Express records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Finance Express integration: questions
When are review requests sent from Finance Express?
Reviewflowz sends a request when a repair order is closed in Finance Express. The campaign then runs by SMS, email or WhatsApp in the order you choose, with no manual follow-up from your team.
Can Finance Express users send WhatsApp review requests?
Yes. Each request can go by email, SMS or WhatsApp to the customer on the closed repair order. The link opens the review platform that needs reviews most.
What happens with repair orders that never close?
Nothing is sent. Reviewflowz only asks for a review once a repair order is closed in Finance Express, so open repair orders trigger no request.
How does review attribution work with Finance Express advisors?
Each review is saved against the repair order it came from and credited to the service advisor on that record. Customers don't have to mention a name, and you see each advisor's conversion rate from closed repair orders to reviews.
How long does Finance Express integration setup take?
Minutes. Connect Finance Express from Integrations in Reviewflowz yourself, with no demo and no developer. Your next closed repair order sends its first request.
What does the Finance Express integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.
Repair Order #4821