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Reviewflowz triggers review requests automatically when your FieldPulse job status changes to completed, inspection passes, or invoice gets marked paid. Choose email ($5 per 1,000), SMS ($5 per 100), or WhatsApp (98% open rates) as your delivery method. Set your trigger once and every customer gets contacted without manual follow-up. The system pulls customer contact details directly from your FieldPulse work orders, so there's no data entry or missed opportunities. Most contractors see their review volume increase within the first week of setup.
Identify your best customers in FieldPulse automatically
When customers leave 5-star reviews on Google, Angi, or HomeAdvisor, that rating data flows back into FieldPulse and attaches to their work order record. Your office staff can instantly see which customers are your biggest promoters when scheduling follow-up services or maintenance calls. Use this data to ask satisfied customers for referrals, video testimonials, or recommendations to neighbors. The integration works across 200+ review platforms, so you capture positive sentiment from every major site where contractors get reviewed.
Track technician review performance without name mentions
Reviews that mention technician names often get flagged by Google as potentially fake, plus customers frequently misspell names or forget to include them. Reviewflowz solves this by connecting directly to your FieldPulse job assignments. When reviews come in, they're automatically attributed to the correct technician based on who was assigned to that work order. You get detailed performance breakdowns showing which team members generate the most positive reviews, but the actual review text reads naturally without forced name-drops that trigger platform algorithms.
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Calculate review conversion rate from FieldPulse job data
Raw review counts mislead because 100 reviews from 500 jobs (20% conversion) beats 300 reviews from 3,000 jobs (10% conversion). Reviewflowz connects to your FieldPulse completed job data to calculate true conversion rates automatically. See exactly how many reviews you're collecting per completed job, broken down by technician, service type, or time period. The average Reviewflowz customer achieves 7.5% review conversion, but top performers hit 15-20% by optimizing their request timing and messaging approach.
AI replies to contractor reviews automatically
Responding to reviews improves your Google ranking and builds trust with potential customers, but manually replying across Google, Angi, HomeAdvisor, Yelp, and 200+ other platforms takes hours per week. Reviewflowz AI generates responses that match your brand voice, whether the review mentions HVAC repairs, plumbing emergencies, electrical installations, or roofing projects. You can approve each reply before it posts or set fully automatic responses. The AI learns from your business type and service offerings to create natural, contractor-specific replies.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review platforms matter most for FieldPulse contractors?
Google Reviews is the top priority since most homeowners search locally there first, but Angi, HomeAdvisor, Yelp, Facebook, and BBB are critical for contractor credibility and industry-specific searches. These platforms build trust in home improvement, HVAC, plumbing, electrical, and roofing services where customers actively compare contractors before hiring. Reviewflowz monitors all these key contractor sites plus 200+ others from one dashboard, so you never miss reviews that could impact your local search rankings or customer acquisition.
How do I track review performance for my FieldPulse business?
Count conversion rate, not total reviews. Having 150 reviews means nothing if you've completed 5,000 jobs (3% conversion) versus a competitor with 80 reviews from 1,000 jobs (8% conversion). Reviewflowz automatically calculates your review conversion rate by connecting to your FieldPulse completed job data, giving you the real metric that matters. You'll see exactly how well you're converting satisfied customers into online reviews compared to other contractors in your market.
How does FieldPulse trigger review requests automatically?
When your FieldPulse job status updates to completed, inspection passes, or invoice gets marked paid, Reviewflowz automatically sends a review request to that customer via your chosen method (email, SMS, or WhatsApp). You configure the trigger event and communication channel once during setup, then every qualifying customer gets contacted without any manual work. The system pulls customer contact information directly from your FieldPulse work order, so there's no data entry required.
Can FieldPulse contractors send WhatsApp review requests?
Yes, Reviewflowz supports WhatsApp review requests with 98% open rates, much higher than email's typical 20% rate. WhatsApp requests trigger automatically from FieldPulse when jobs complete, inspections pass, or invoices are paid, just like email and SMS options. WhatsApp works particularly well for contractors since many customers prefer text-based communication over phone calls, and the high open rates mean more customers actually see your review request.
How do I track which FieldPulse technicians get the most reviews?
Reviewflowz automatically connects to your FieldPulse job assignments to track which technician completed each work order. When reviews come in, they're instantly attributed to the correct team member without requiring customers to mention names in their review text. This gives you detailed performance leaderboards for your field staff while keeping review text natural, which prevents Google from flagging reviews that contain obvious technician name-drops as potentially manipulated.
How long does FieldPulse integration setup take?
Setup takes under 15 minutes with no developer needed. Simply connect your FieldPulse account to Reviewflowz, choose your trigger event (job completion, inspection pass, or invoice paid) and messaging channel (email, SMS, or WhatsApp), then you're live. Your first automated review request goes out the same day you complete setup. The integration pulls customer data directly from FieldPulse work orders, so there's no manual data entry or complex configuration required.
What do FieldPulse review requests cost per customer?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on pay-as-you-go pricing with no monthly minimums or contracts. For most contractors, this works out to pennies per review collected. If you complete 100 jobs per month and email each customer, that's $0.50 total cost. SMS costs more at $5 per customer but typically generates higher response rates. WhatsApp pricing varies by country but offers the highest open rates at 98%.
