Every paid Clover order asks for a review
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- Every paid order asks for a review
- Each location sends to its Google profile
Clover is connected to Reviewflowz. Trigger in Clover: paid. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the order.
The request goes out once the order is paid
Reviewflowz watches Clover for a Payment on each Order. Once the order is paid, your campaign starts on the timing you set: SMS, email or WhatsApp.
An order that is only opened, or was deleted, sends nothing. Each order sends one request, even when Clover updates it again later.
When an order is paid in Clover, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the order gets the link
The request goes to the email or phone of the customer attached to the Clover order. The link opens the review platform that needs reviews most, with no rating pre-screen.
Counter sales with no customer attached are skipped, and so are refunded orders. Anyone who unsubscribes is never asked again.
When an order is paid in Clover, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the location: Harbor Street, Elm Avenue, Westgate Plaza.
Connect Clover and ask after every paid order
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Each Clover location sends to its own Google profile
If you run multiple locations in Clover, map each one to its Google profile once. Orders paid at that location then send customers to the right listing.
A location you haven't mapped uses the fallback profile you choose, so no paid order goes without a request.
An order from Clover (trigger: paid), with location Harbor Street, is matched by location to the right Google profile: Harbor Street, Elm Avenue or Westgate Plaza. This one goes to Harbor Street.
Past orders count, but nobody gets messaged
When you connect, Reviewflowz imports your past Clover orders for reporting and conversion rates.
Only orders paid after you switch on send requests. Past customers are never contacted.
Every past order, counted: January, 18 reviews from 120 orders, 15%; February, 22 reviews from 128 orders, 17%; March, 26 reviews from 131 orders, 20%; April, 30 reviews from 129 orders, 23%.
Your next paid Clover order can ask for a review
Connect Clover, map your locations and switch on. No demo, no card for 14 days.
What Reviewflowz reads from Clover
- PaymentTells Reviewflowz the order is paid, which starts the campaign
- OrderThe sale the request belongs to; one request per order
- Customer on the order (email, phone)Who receives the review request
- LocationWhich Google profile the review link opens
- RefundsRefunded orders send no request
- Past ordersReporting and conversion rates only, never messaged
Clover integration: questions
How do I connect Clover?
Start in Reviewflowz, log in to your Clover account and approve the permissions Clover shows you. Clover sends you back connected. There is no API key to copy.
Does it work on my Clover plan?
Reviewflowz doesn't restrict this by Clover plan. If your Clover login can approve app permissions, you can connect. The 14-day trial needs no card, so connecting is the quickest way to check.
When does the review request go out?
After the order is paid, on the delay you set in your campaign. An order that is only opened sends nothing, and each order sends one request even if Clover updates it later.
What about refunds and orders without a customer?
Refunded orders send no request. Counter sales with no customer email or phone attached are skipped, because there is no one to ask.
I have several Clover locations. Does each get its own reviews?
Yes. Map each Clover location to its Google profile once, and paid orders at that location send customers to that listing. Unmapped locations use the fallback profile you pick.
Will my past customers get messaged?
No. Past Clover orders are imported for reporting and conversion rates only. Requests go out only for orders paid after you switch the integration on.
How do you handle consent and unsubscribes?
Every email and SMS carries an unsubscribe option, and anyone who opts out is never asked again. Requests go only to the contact details on the customer's own order, with no rating pre-screen.
What does it cost?
$70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card.
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