Every completed Cerbo appointment asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed appointment asks for a review
- Past patients are never messaged
Cerbo is connected to Reviewflowz. Trigger in Cerbo: completed. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the appointment.
Appointment #3107 
A completed Cerbo appointment starts the review request
When an appointment is complete in Cerbo, Reviewflowz starts that patient's review campaign. The request goes out by SMS, email or WhatsApp after the visit, while it is still fresh.
Nobody on your team has to remember to ask. Every completed appointment gets the same request on the same timeline.
When an appointment is completed in Cerbo, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The patient from each completed appointment gets asked
The request goes to the patient on the appointment, on their phone or in their inbox. One tap opens the review platform that needs reviews most.
There is no rating pre-screen. Every patient gets the same link, whatever they thought of the visit.
When an appointment is completed in Cerbo, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the appointment and the clinic: Northside Clinic, Riverside Clinic, Downtown Clinic.
Connect Cerbo and start asking
Your next completed appointment sends its first review request.
Past Cerbo appointments count toward reporting, never get messaged
When you connect, Reviewflowz imports past appointments so your reporting starts with real history. You see how many completed appointments turned into reviews.
Patients from those past appointments are never sent a request. Only appointments completed after you connect trigger one.
Every past appointment, counted: January, 18 reviews from 120 appointments, 15%; February, 22 reviews from 128 appointments, 17%; March, 26 reviews from 131 appointments, 20%; April, 30 reviews from 129 appointments, 23%.
Cerbo integration: questions
When does a Cerbo patient get the review request?
After their appointment is complete in Cerbo. Reviewflowz then sends the request by SMS, email or WhatsApp on your campaign timeline, so it arrives soon after the visit.
Who gets asked for a review?
The patient on each completed appointment. Every one of them gets the same request with no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens with cancelled appointments or no-shows?
Nothing is sent. Reviewflowz only asks for a review once an appointment is complete, so an appointment that is cancelled or never happens triggers no request.
Can Cerbo patients get the request on WhatsApp?
Yes. Each request goes by email, SMS or WhatsApp, whichever channel your campaign uses. The trigger is the same completed appointment in every case.
How do I connect Cerbo?
Open Integrations in Reviewflowz and connect Cerbo yourself, in minutes, with no demo. Past appointments are imported for reporting, and requests start with the next completed appointment.
What does the Cerbo integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.