Every completed B2B Soft sale asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed sale asks for a review
- Each review credited to the employee
B2B Soft is connected to Reviewflowz. Trigger in B2B Soft: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the sale, credited to the employee, Marcus Bell.
Sale #10482 
A completed sale in B2B Soft sends the request
When a sale is completed in B2B Soft, Reviewflowz starts that customer's review campaign. The request goes out by SMS, email or WhatsApp after the sale, and nobody at the counter has to remember to ask.
You pick the channels and the order they run in once. After that, every completed sale follows the same campaign.
When a sale is completed in B2B Soft, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer who made the purchase gets asked
The request goes to the customer on the sale, using the contact details already in B2B Soft. Their phone gets one message with one review link.
The link opens the review platform that needs reviews most. There is no rating pre-screen: every customer is asked the same way.
When a sale is completed in B2B Soft, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the sale and the store: Elm Street Store, Riverside Plaza Store, Northgate Store.
Connect B2B Soft to Reviewflowz
Connect in minutes and your next completed sale asks for a review.
Each review credited to the employee on the sale
B2B Soft records which employee processed each sale. Reviewflowz saves each review against that sale and credits it to that employee, so customers never have to name anyone in their review.
Past sales are imported for reporting, which gives each employee a conversion rate from sales to reviews. Past customers are never messaged.
The sale in B2B Soft records which employee did the work. The review request carries the sale, so when the customer leaves a five-star Google review with no name in it, it is credited to the employee and saved back on the same sale.
B2B Soft integration: questions
How are review requests sent from B2B Soft automatically?
Connect B2B Soft from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo. From then on, each completed sale sends the customer a review request by email, SMS or WhatsApp.
Which customers get asked for a review?
The customer on each completed sale, using the contact details already stored in B2B Soft. Everyone is asked the same way, with no rating pre-screen. The link opens the review platform that needs reviews most.
What happens with sales that are not completed?
Reviewflowz sends a request only when a sale is completed in B2B Soft. A sale that never completes sends nothing.
We run several stores. Does each one get its own reviews?
Yes. Reviewflowz maps each B2B Soft store to its own Google profile. A customer's request points to the profile of the store where they bought.
Can you track which employees get the most reviews?
Yes. Each review is credited to the employee B2B Soft records on the sale, so customers never have to mention a name. Past sales are imported for reporting, which gives each employee a conversion rate, and past customers are never messaged.
What does the B2B Soft integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. You can try it for 14 days with no card.