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Connect Aerona appointments to automated review requests on Google, Healthgrades, and Zocdoc. Track conversion rates and attribute reviews to your dental team.
Automated review requests from Aerona appointments
Every completed appointment, cleaning, or procedure in Aerona triggers an instant review request via email, SMS, or WhatsApp to your patient. Configure it once and watch requests automatically flow to patients after root canals, implant placements, routine cleanings, or orthodontic adjustments. Your hygienists mark cleanings complete, your dentists finish crown preps, your front desk closes appointments, and review requests send automatically. No manual lists, no forgotten follow-ups, no missed opportunities to capture feedback while the patient experience is fresh. The system runs itself while your team focuses on patient care.
Identify your best dental patients for referrals
When patients leave 5-star reviews, that data syncs directly back to their Aerona patient record for future reference. Your front desk instantly sees which patients are your biggest advocates during check-ins or scheduling calls. These are your ideal candidates for video testimonials, referral requests, or case study features. A patient who raved about their implant experience becomes your next before-and-after showcase. Someone who praised your pediatric approach gets asked to refer other families. Your marketing goldmine sits in your patient database, but only if you can identify who actually loves your practice.
Reviews automatically connect to the dentist, hygienist, or specialist who handled each appointment without patients mentioning names. When Dr. Smith completes an implant or Sarah finishes a cleaning in Aerona, that provider gets credit when the review arrives. No more asking patients to name-drop staff in reviews, which often leads to misspelled names or Google removals. Your reviews read naturally while you still get detailed performance data for coaching conversations, bonus calculations, and identifying your star performers. See exactly which providers generate the most positive feedback across Google, Healthgrades, and other platforms.
How serious are you about your reviews?
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True review performance means reviews divided by total patient appointments, not just raw review counts. A practice collecting 25 reviews from 200 appointments (12.5% conversion) outperforms one with 100 reviews from 2,000 appointments (5% conversion). Since Reviewflowz connects directly to Aerona, it tracks your exact appointment volume against review collection automatically. See monthly breakdowns like 847 appointments completed, 91 reviews collected, 10.7% conversion rate. Compare your performance against the 7.5% average across all Reviewflowz customers and identify exactly where your review collection process succeeds or fails.
AI replies to dental practice reviews automatically
Every review across Google, Healthgrades, Zocdoc, and 200+ platforms gets a professional response in your practice voice without manual writing. Positive reviews get personalized thank-you messages, negative reviews get empathetic responses with contact information for resolution. The AI learns your tone, mentions your services naturally, and handles the time-consuming task of review management. Set responses to auto-publish or require approval based on your comfort level. Your online reputation stays active and engaged while your clinical team focuses on patient care instead of typing responses at their desk between appointments.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review sites should Aerona dental practices prioritize?
Google Reviews takes priority for dental practices since it directly impacts local search rankings where patients find new dentists, but Healthgrades, Zocdoc, and Yelp capture patients researching specific procedures like implants or cosmetic dentistry. These healthcare-specific platforms influence patients comparing providers for complex treatments, orthodontics, or oral surgery before booking consultations. According to BrightLocal Local Consumer Review Survey, 2024, 87% of consumers used Google to evaluate local businesses. Reviewflowz monitors all major dental review platforms plus 200+ others from your Aerona integration, ensuring no patient feedback gets missed regardless of where they choose to share their experience.
How do you measure dental practice review performance correctly?
Review conversion rate equals total reviews divided by total patient appointments, giving you the percentage of patients who actually leave feedback. A practice with 75 reviews from 500 appointments (15% conversion) significantly outperforms one with 200 reviews from 3,000 appointments (6.7% conversion). Raw review counts mislead without appointment context. Reviewflowz automatically calculates this metric by connecting to Aerona appointment data, showing exactly how many cleanings, procedures, and consultations convert into online reviews. This reveals whether your review collection process actually works or just looks impressive on paper.
How do automated review requests work with Aerona?
When you mark any appointment complete, finish a procedure, or close a patient visit in Aerona, Reviewflowz detects this trigger and immediately sends a review request to that patient. You choose email, SMS, or WhatsApp delivery during initial setup. The system monitors your Aerona activity continuously, so completed root canals, finished cleanings, orthodontic adjustments, or implant check-ups all trigger requests automatically. No manual intervention required after setup. Your team works normally in Aerona while review requests send behind the scenes to every patient who completes treatment.
Can dental practices send review requests via WhatsApp?
Yes, WhatsApp review requests work with Aerona integration and achieve nearly 98% open rates compared to roughly 20% for email requests. WhatsApp requests trigger automatically when appointments complete in Aerona, just like email and SMS options. Patients receive review links directly in WhatsApp conversations, making it convenient to leave feedback immediately after treatment. This higher engagement often translates to better review collection rates, especially for practices serving tech-savvy demographics or international patients who prefer WhatsApp communication. Pricing varies by country on a pay-as-you-go basis.
How does staff attribution work for dental team reviews?
Reviewflowz automatically assigns reviews to the correct dentist, hygienist, or specialist based on appointment data from Aerona without requiring patients to mention names. When Dr. Johnson completes a crown prep or Lisa finishes a cleaning, that provider gets credit when reviews arrive. This eliminates the need to ask patients to name-drop staff, which often results in misspelled names or Google flagging reviews as potentially fake. You get clean performance tracking for coaching, bonuses, and team recognition while reviews read naturally to other patients browsing your online reputation.
How quickly can you connect Reviewflowz to Aerona?
Setup takes under 15 minutes with no developer or IT support required. You connect your Aerona system to Reviewflowz, select which appointment types trigger review requests, choose email or SMS delivery, and go live immediately. Your first automated review request sends the same day when you complete your next appointment in Aerona. The integration monitors your practice management system continuously from that point forward, automatically sending requests after every completed patient visit. No complex technical setup, no waiting periods, no manual configuration beyond initial preferences.
What do Aerona review requests cost per patient?
Email review requests cost $5 per 1,000 sends, while SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly fees or contracts. For most dental practices, this works out to pennies per review collected. A practice sending 500 email requests monthly pays $2.50 total. The same volume via SMS costs $25 monthly. WhatsApp pricing varies by country but follows the same pay-as-you-go model. You only pay for requests actually sent when appointments complete in Aerona, making costs predictable based on your patient volume.
