Reviewflowz for Claude

A remote MCP connector for reading, and with your permission changing, your Reviewflowz review data in Claude.

What it does

The Reviewflowz connector lets Claude read your account's review data: your review profiles, individual reviews and replies, aggregate statistics, sentiment and topic trends, custom reports, tags, and the teammates assigned to reviews. It can also draft a suggested reply to a review for you to check and post yourself.

With a second permission, listed on the same consent screen, it can also make changes on your behalf: save a new custom report, add or remove tags on a review, and assign, remove or confirm the teammate credited with a review.

It never posts a reply to a review platform, never saves a reply draft, never deletes a review, never deletes a tag from your account's tag list, and never changes a setting, your billing, or your users.

Setup

  1. In Claude, go to Settings > Connectors, click Add connector, choose Remote, and give it a name (for example, "Reviewflowz").
  2. For the server URL, enter: https://app.reviewflowz.com/mcp/tools
  3. Claude takes you to sign in to Reviewflowz (or create a free account) and approve access. This is a standard OAuth sign in and consent screen. Reviewflowz never sees your Claude password or conversation. A new connection asks for two permissions together, reading your data and making changes, and the consent screen lists both before you approve; there is no way to approve one without the other from that screen. If you belong to more than one Reviewflowz account, the consent screen also asks which one this connection should use.
  4. The tools below become available. If you connected Reviewflowz to Claude before this update, your connection keeps every read tool; the first time you ask Claude to change something, it will ask you to reconnect and approve the new permission.

The tools

17 tools in total: 11 read your data, and 6 make changes, each in its own tool so you can see which is which.

Reviews and statistics

  • list_review_profiles: lists every review profile (location or product) you have access to, with platform, URL and aggregate rating.
  • get_reviews: retrieves individual reviews with filters (date range, rating, platform, keywords, tags, topics) and pagination. On a Premium plan, results also show which teammates are assigned to each review.
  • get_stats: calculates aggregate statistics (average rating, star breakdown, reply rate) over any filtered set of reviews.
  • analyze_sentiment: shows the topics and subtopics behind your reviews, as positive, negative and neutral mention counts or as an average sentiment score. Needs a Premium plan.
  • compare_profiles: compares review profiles side by side on rating, volume, review velocity and reply performance.
  • draft_reply: generates a suggested reply to one review. It never posts the reply and never saves it; you copy it in yourself. Needs a Pro plan or higher.

Custom reports

  • describe_report_options: lists the dimensions, metrics and chart types a report can be built from on your account, and the rules for combining them.
  • list_custom_reports: lists the reports already saved on your account.
  • run_report: runs a saved report, or a report configuration you describe on the spot. Neither mode saves anything.
  • create_custom_report (changes your account): saves a new report, so it appears under Reports in Reviewflowz for anyone on your account. Needs a Premium plan.

Tags

  • list_tags: lists the tags your account uses, with how many reviews carry each one.
  • tag_review (changes your account): adds one or more tags to a review. It only adds; your existing tags on that review are left alone.
  • untag_review (changes your account): removes one or more tags from a review. The tag itself stays on your account and on every other review that carries it.

Teammates

  • list_review_owners: lists the teammates a review can be assigned to. Needs a Premium plan.
  • assign_review_owner (changes your account): assigns one or more teammates to a review. It only adds; teammates already on the review stay. Needs a Premium plan.
  • unassign_review_owner (changes your account): removes one or more teammates from a review. Needs a Premium plan.
  • resolve_owner_suggestion (changes your account): confirms or rejects a teammate an AI match suggested for a review, which is what clears it from your attribution queue. Needs a Premium plan.

Example prompts

  1. "List my review profiles". Uses list_review_profiles. Returns every profile in your account with its platform, URL and rating.
  2. "Show me 1 to 3 star reviews for <profile name> since January 2026". Uses list_review_profiles to find the profile, then get_reviews with a rating and start date filter. Returns the matching reviews.
  3. "What's my average rating and reply rate this quarter?". Uses get_stats. Returns the average score, star breakdown and reply rate for the quarter.
  4. "Which topics drive my negative reviews over the last 90 days?". Uses analyze_sentiment. Returns topics ranked by mentions with their negative share.
  5. "Compare my two busiest locations on rating and reply time". Uses list_review_profiles, then compare_profiles. Returns a side by side comparison.
  6. "Draft a reply to my most recent 1 star review". Uses get_reviews to find the review, then draft_reply. Returns a suggested reply; nothing is posted.
  7. "Build me a table of reply rate by location for the last 30 days". Uses describe_report_options to check the dimension and metric keys, then run_report with dimensions: ["profile"] and metrics: ["reply_rate"]. Returns the rows; nothing is saved.
  8. "Save that as a report called Reply rate by location". Uses create_custom_report with the same configuration. This changes your account: the report is saved under Reports in Reviewflowz, visible to anyone on your account.
  9. "Tag that review Billing issue". Uses get_reviews to find the review and list_tags to confirm the tag name, then tag_review. This changes your account: the tag is added to that one review.
  10. "Assign this review to Maria". Uses list_review_owners with the review's id to find eligible teammates, then assign_review_owner. This changes your account: Maria is credited with that review, and nothing already assigned is removed.

Known limitations

  • No tool posts a reply to a review platform, saves a reply draft, deletes a review, deletes a tag from your account's tag list, or changes a setting, your billing, or your users.
  • draft_reply only drafts a reply; it never posts or saves one.
  • List and search tools are paginated: default page sizes run from 50 to 200 rows, and none returns more than 500 per call. Use offset to see more.
  • analyze_sentiment and create_custom_report need a Premium plan. draft_reply needs a Pro plan or higher. Listing your teammates or assigning, removing or confirming one on a review needs a Premium plan. Listing and running an already-built report works on any plan; filtering a report by topic needs a Premium plan. If your plan does not include a feature, the tool says so instead of failing silently.
  • Data is limited to the signed in user's account and the review profiles their access group can see.
  • One connection reads one account. If you belong to more than one Reviewflowz account, you pick which one when you connect, and you add the connector a second time to read another.
  • A connection made before this update keeps every read tool. The first write tool you use on it will ask you to reconnect and approve the new permission before it runs.
  • Supports 200+ review platforms, including Google Maps, Trustpilot, Yelp, Tripadvisor, App Store, Play Store, G2 and Capterra.

Privacy and support

What the connector accesses and can change, how access is authorized and revoked, and how tokens are stored are covered in the Reviewflowz connector for Claude section of our privacy policy.

Support: hello@reviewflowz.com