Every completed Squarespace order asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every completed order asks for a review
  • Past orders imported, customers never messaged

Squarespace is connected to Reviewflowz. Trigger in Squarespace: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the order.

A review request goes out when an order completes

When a Squarespace order completes or an invoice is paid, Reviewflowz starts the campaign. The customer gets the request by SMS, email or WhatsApp, in the order and timing you set.

Nobody on your team has to remember to ask. Each completed order sends its own request.

When an order is completed in Squarespace, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

Every customer on a completed order gets asked

The request reaches the customer on the order, straight to their phone. The link opens the review platform that needs reviews most.

There is no rating pre-screen. Every customer gets the same link, whatever they think of the order.

When an order is completed in Squarespace, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the store: Main Street Shop, Harbor Studio, Online Store.

Connect Squarespace in minutes

Start a 14-day trial with no card, and your next completed order asks for a review.

Past Squarespace orders count, past customers stay untouched

Reviewflowz imports your past orders for reporting and conversion rate. You see reviews against the orders you actually completed.

Customers on those past orders are never messaged. Only orders that complete after you connect send a request.

Every past order, counted: January, 18 reviews from 120 orders, 15%; February, 22 reviews from 128 orders, 17%; March, 26 reviews from 131 orders, 20%; April, 30 reviews from 129 orders, 23%.

Squarespace integration: questions

How does Squarespace trigger a review request?

When an order completes or an invoice is paid in Squarespace, Reviewflowz sends that customer a review request. It goes out by email, SMS or WhatsApp, on the timing you set in the campaign.

Who gets asked for a review?

The customer on the completed order. Every customer gets the same link, with no rating pre-screen, and it opens the review platform that needs reviews most.

What happens with orders that never complete?

Nothing is sent. A request only goes out once an order completes, so an order that never reaches that point never asks for a review.

Can I send review requests via WhatsApp to Squarespace customers?

Yes. WhatsApp sits alongside email and SMS in the campaign, and it fires from the same completed order. You choose which channels to use and in what order.

How quickly can I set up review automation with Squarespace?

Connect Squarespace from Integrations in Reviewflowz, in minutes, with no demo. Your past orders are imported for reporting, and their customers are never messaged.

What does it cost to send review requests to Squarespace customers?

Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial, no card.