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How to automate review requests from Rooflink appointments
Reviewflowz connects directly to your Rooflink system and triggers automatic review requests when specific events occur, like completed adjustments, finished treatment sessions, or wellness visit check-outs. You configure the trigger once in your Rooflink workflow, then every qualifying patient receives a review request via email ($5 per 1,000), SMS ($5 per 100), or WhatsApp without any manual work. The system knows which patients just completed care and sends requests at the optimal moment when their experience is fresh. This eliminates the need to remember which patients to ask or worry about timing the request properly.
Track your best patients from Google reviews back to Rooflink
When patients leave 5-star reviews on Google, Healthgrades, or Yelp after their chiropractic care, that positive feedback gets automatically tagged to their patient record in Rooflink. Your front desk staff can immediately see which patients are your biggest advocates during check-in or scheduling follow-ups. Use this data to ask satisfied patients for referrals, request video testimonials about their recovery, or invite them to share their wellness journey with new patients who have similar conditions. This closes the loop between online reputation and patient relationship management.
Attribute reviews to chiropractors without name mentions
Most practices ask patients to mention their specific chiropractor by name in reviews, but this approach backfires because Google often flags reviews with explicit staff mentions as potentially fake. Reviewflowz takes the patient data already in Rooflink to automatically assign incoming reviews to the correct practitioner based on who provided their care. When Dr. Smith completes an adjustment and the patient later leaves a review, the system knows it was Dr. Smith's patient without the review needing to say his name. This gives you clean practitioner performance tracking while keeping reviews natural and less likely to be removed by platforms.
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Calculate review conversion rate per patient visit in Rooflink
Raw review counts are misleading because they ignore patient volume. A practice with 100 reviews from 2,000 patients has a 5% conversion rate, while a competitor with 50 reviews from 500 patients converts at 10% and appears more trustworthy to potential patients browsing online. Because Reviewflowz integrates with Rooflink's patient visit data, you see your true performance: 450 patient visits this month, 34 reviews collected, 7.6% conversion rate. This metric helps you benchmark against the average Reviewflowz customer conversion rate of 7.5% and identify whether your review collection needs improvement or is performing well.
AI auto-reply to chiropractic reviews on Google and Yelp
Responding to every review improves your Google local ranking and shows potential patients that you care about feedback, but manually crafting responses takes time away from patient care. Reviewflowz uses AI to generate appropriate responses to reviews across Google, Healthgrades, Yelp, Facebook, and 200+ other platforms, using language that matches your practice's tone and chiropractic terminology. The AI understands context like spinal adjustments, wellness care, and pain relief to create relevant responses. You can review responses before they publish or set them to post automatically, ensuring every patient review gets acknowledged professionally.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review platforms matter most for Rooflink chiropractic practices?
Google Reviews should be your top priority since it directly affects local search rankings when patients search for chiropractors or spinal care in your area. Healthgrades is crucial because patients specifically use it to research healthcare providers and compare chiropractic practices. Yelp and Facebook capture different patient demographics and search behaviors. Reviewflowz monitors these key platforms plus 200+ others from one dashboard, so whether patients leave reviews on Google, healthcare-specific sites like Healthgrades, or general platforms like Yelp, you'll see everything in one place connected to your Rooflink patient data.
How do I measure review performance with Rooflink patient data?
The key metric is review conversion rate, calculated by dividing total reviews by total patient visits in Rooflink, not just counting reviews. A practice with 40 reviews from 2,000 patient visits (2% conversion) is underperforming compared to one with 25 reviews from 500 visits (5% conversion). Reviewflowz automatically pulls your patient visit data from Rooflink to calculate this rate, showing you whether you're above or below the average 7.5% conversion rate across all Reviewflowz customers. This gives you a benchmark to improve against rather than celebrating raw numbers that don't reflect your actual patient volume.
How does Rooflink trigger automatic review requests?
When specific events happen in your Rooflink system like completing an adjustment, finishing a treatment plan phase, or checking out a wellness patient, Reviewflowz detects that event and immediately sends a review request to that patient. You set up the trigger once by choosing which Rooflink events should prompt review requests and selecting your preferred communication method (email, SMS, or WhatsApp). After that, every patient who meets your criteria automatically receives a review request without you needing to remember or manually send anything. The setup takes under 15 minutes with no technical knowledge required.
Can I send Rooflink review requests through WhatsApp?
Yes, WhatsApp review requests work with Rooflink just like email and SMS, triggering automatically when appointments finish or treatment milestones are reached. WhatsApp has nearly 98% open rates compared to about 20% for email, making it highly effective for getting patients to actually see your review request. This is especially valuable if your patient base prefers WhatsApp communication. Pricing varies by country but follows the same pay-as-you-go model as email ($5 per 1,000) and SMS ($5 per 100) with no monthly minimums or contracts.
How do I track which chiropractor gets the most reviews?
Reviewflowz automatically assigns reviews to the correct practitioner using the appointment data already in Rooflink, without patients needing to mention anyone's name. When Dr. Johnson treats a patient and that patient later leaves a review, the system knows it was Dr. Johnson's patient based on the Rooflink records. This approach avoids Google's tendency to flag reviews that specifically name staff members while still giving you per-practitioner performance data. You can see which chiropractors have the highest review conversion rates and use that information for performance discussions or marketing decisions.
How quickly can I connect Reviewflowz to Rooflink?
Setup takes under 15 minutes with no developer or IT support needed. You'll connect your Rooflink account, choose which events should trigger review requests (like completed adjustments or finished visits), select your communication method (email, SMS, or WhatsApp), and customize your request message. Your first automated review request goes out as soon as the next qualifying patient completes their appointment in Rooflink. The integration is designed for practice managers and front desk staff to handle independently without technical expertise.
What do Rooflink review requests cost per patient?
Reviewflowz charges $5 per 1,000 email requests and $5 per 100 SMS requests on a pay-as-you-go basis with no monthly fees, minimums, or contracts. For most chiropractic practices, this works out to pennies per review collected. If you see 400 patients per month and request reviews via email, that's $2 total ($5 ÷ 1,000 × 400). WhatsApp pricing varies by country but follows the same pay-as-you-go model. You only pay for requests actually sent, so if patient volume fluctuates seasonally, your costs adjust accordingly.
