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Turn every completed Remedly visit into review requests. Collect more patient reviews on Google and Healthgrades while tracking which providers drive the best results.
Reviewflowz automatically sends review requests to patients when their visits are marked complete, treatments finish, or discharge notes are filed in Remedly. Each patient receives a personalized request via email, SMS, or WhatsApp without any manual work from your staff. The system monitors your Remedly workflow and triggers requests based on the specific events you choose. You configure the timing once during setup, then every patient encounter automatically generates a review opportunity. This eliminates the inconsistency of manual requests where busy staff forget to ask satisfied patients, and ensures your happiest patients are contacted while their positive experience is still fresh.
Track your biggest patient advocates in Remedly
When patients leave 5-star reviews on Google, Healthgrades, or Zocdoc, that positive feedback automatically appears in their Remedly patient record. Your staff can see exactly which patients are your strongest advocates before their next appointment or follow-up visit. This visibility lets you strategically ask satisfied patients for video testimonials, specialist referrals, or participation in case studies while their enthusiasm is at its peak. The integration works across 200+ review platforms, so whether patients review you on Yelp, WebMD, or Vitals, that positive sentiment flows directly into your practice management system for immediate staff visibility and follow-up opportunities.
Attribute patient reviews to specific providers automatically
Reviewflowz automatically assigns patient reviews to the correct doctor, nurse practitioner, or specialist using your existing Remedly appointment and treatment data. No need to ask patients to mention provider names in their reviews, which often leads to Google removing them as potentially fake. The system knows which physician handled each patient encounter from your practice management data, so review attribution happens behind the scenes. This protects your reviews from platform removal while still giving you detailed performance insights for each provider. You get clean coaching data showing which doctors generate the most positive feedback without compromising review authenticity or risking removal by review platforms.
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Calculate review conversion rate per patient visit
Track your true review performance by measuring reviews collected divided by total patient encounters, not just raw review counts. A practice with 200 reviews from 15,000 patient visits has a 1.3% conversion rate, while one with 80 reviews from 2,000 visits achieves 4% conversion and much stronger online presence per patient served. Since Reviewflowz connects directly to Remedly, it automatically calculates this metric using your actual visit data. You see conversion rates by provider, time period, and patient type. The average Reviewflowz customer achieves a 7.5% review conversion rate, significantly higher than practices relying on manual requests or basic email campaigns that lack integration with patient management systems.
AI responds to every patient review automatically
Generate professional responses to patient reviews across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms using AI trained on healthcare communication best practices. Each response maintains your practice's brand voice while addressing patient feedback appropriately and following medical review response guidelines. The AI crafts unique replies that avoid repetitive templates, thank patients for specific feedback, and encourage future visits when appropriate. You can review responses before they publish or set them to post automatically after approval. This ensures every patient review receives a thoughtful reply that boosts your local SEO rankings and demonstrates responsive patient care, without requiring physicians to spend time crafting individual responses across multiple review platforms.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review platforms matter most for Remedly practices?
Google Reviews drives the most patient discovery through local search, but healthcare-specific platforms like Healthgrades, Zocdoc, WebMD, Vitals, and RateMDs are equally important for medical practices since patients actively research providers there. These specialized platforms carry more weight for healthcare reputation than general sites. Yelp still influences local reputation, especially for urgent care and specialty practices. Reviewflowz monitors all major healthcare review sites plus 200+ other platforms from one dashboard, so you never miss patient feedback regardless of where it's posted. The integration with Remedly ensures review requests guide patients to your most important platforms while tracking performance across all channels.
How do I track review performance for my Remedly practice?
Measure review conversion rate (total reviews divided by patient encounters) rather than just counting reviews. Reviewflowz automatically calculates this using your Remedly patient visit data, showing true performance compared to patient volume. A practice with 150 reviews from 2,500 patients (6% conversion) significantly outperforms one with 500 reviews from 40,000 patients (1.25% conversion). You can filter conversion rates by individual provider, treatment type, location, and time period. This metric reveals which doctors generate the most patient advocacy and identifies opportunities to improve patient satisfaction where conversion rates lag behind practice averages.
How do review requests trigger from Remedly visits?
Review requests automatically send when specific Remedly events occur, such as visit completion, treatment plan finish, discharge processing, or follow-up appointment closure. You choose which events trigger requests during initial setup based on your practice workflow and patient journey. Each triggered event sends a review request to that patient via email, SMS, or WhatsApp according to your preferences. The system monitors Remedly continuously, so every qualifying patient interaction generates a review opportunity without staff involvement. Setup takes under 15 minutes and requires no developer or IT support. Once configured, the automation handles all future review requests based on your Remedly patient flow.
Can Remedly practices send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with 98% open rates compared to 20% for email, making it highly effective for patient engagement. WhatsApp requests trigger automatically from Remedly events like visit completion, treatment finish, or discharge, identical to email and SMS functionality. This is particularly valuable for practices serving communities where WhatsApp is the primary communication method, or for reaching patients who don't regularly check email. The same automation rules apply regardless of channel, so you can mix communication methods based on patient preferences while maintaining consistent review request timing tied to your Remedly workflow events.
Can I track which Remedly providers get the most patient reviews?
Yes, Reviewflowz automatically tracks review performance by individual provider using your Remedly appointment and treatment data. When patients leave reviews, the system attributes them to the correct physician, nurse practitioner, or specialist who handled their care without requiring patients to mention names. This automatic attribution prevents Google from flagging reviews as potentially fake, since name-specific reviews face higher removal rates. You get detailed analytics showing which providers generate the most reviews, highest ratings, and best patient advocacy. These insights help identify top-performing providers for mentoring others and recognize doctors who excel at patient satisfaction and relationship building.
How long does Reviewflowz setup take with Remedly?
Reviewflowz integrates with Remedly in under 15 minutes with no developer or IT department required. You simply connect your Remedly account, select which events trigger review requests (visit completion, treatment finish, discharge, etc.), choose your communication method (email, SMS, or WhatsApp), and go live immediately. Your first automated review request sends the same day when the next qualifying patient event occurs in Remedly. The setup process walks you through each step with clear instructions, and you can modify trigger events or communication preferences anytime after initial configuration without technical assistance.
What do Remedly review requests cost with Reviewflowz?
Reviewflowz charges $5 per 1,000 email review requests and $5 per 100 SMS requests with no monthly minimums, contracts, or setup fees. WhatsApp pricing varies by country following the same pay-as-you-go model. For most medical practices, this works out to pennies per review collected. A practice sending 500 email requests monthly pays $2.50, while 100 SMS requests cost $5. You only pay for requests actually sent, so practices with seasonal patient volume or varying schedules aren't locked into fixed monthly fees. The credit-based system scales with your actual Remedly patient volume rather than forcing you to estimate usage in advance.
