Every completed Markate job asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed job asks for a review
- Each review credited to the team member
Markate is connected to Reviewflowz. Trigger in Markate: marked complete. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the job, credited to the team member, Marcus Delgado.
A review request goes out once the job is complete
When a job is marked complete or its invoice is paid in Markate, Reviewflowz starts the campaign. The client gets a review request by SMS, email or WhatsApp. You pick the event once and nobody has to remember the follow-up.
When a job is marked complete in Markate, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the job gets the review link
The request goes to the client on the Markate job, on their phone or in their inbox. The link opens the review platform that needs reviews most. There is no rating screen in front of it, so every client is asked the same way.
When a job is marked complete in Markate, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the location: North Austin, Round Rock, Cedar Park.
Connect Markate and start asking
Your next completed job sends the first review request.
Each review credited to the team member assigned
Reviewflowz saves the review against the Markate job and credits it to the team member assigned to that job. The client never has to name anyone in the review. You see which team members turn completed jobs into reviews.
The job in Markate records which team member did the work. The review request carries the job, so when the client leaves a five-star Google review with no name in it, it is credited to the team member and saved back on the same job.
Markate integration: questions
When does the review request go out?
Reviewflowz sends it when a job is marked complete or its invoice is paid in Markate, whichever event you choose. The campaign then follows up by SMS, email or WhatsApp on the schedule you set.
Who gets asked for a review?
The client on the Markate job. They get the request by email, SMS or WhatsApp, and the link opens the review platform that needs reviews most. Every client is asked, with no rating screen first.
What happens with jobs that are never completed?
Nothing is sent. A request only goes out when the event you chose happens, so a job that is never marked complete or paid never asks for a review.
How are reviews credited to my team?
Each review is credited to the team member assigned to the Markate job. The client doesn't need to mention a name. Past jobs are imported for reporting, so you see each team member's conversion rate, and past clients are never messaged.
How do I set it up?
Connect Markate from Integrations in Reviewflowz. It takes minutes, it's self-serve and there's no demo.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. The 14-day trial needs no card.
Job #4821