Every closed Lightspeed Restaurant K-Series order asks for a review
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- Every closed order asks for a review
- Each review credited to the server
Lightspeed Restaurant K-Series is connected to Reviewflowz. Trigger in Lightspeed Restaurant K-Series: order closes. A review request is then sent by SMS to the diner, and the Google review that comes in is saved on the order, credited to the server, Duc Le.
Order #1042 
A review request goes out when the order closes
When a dine-in check closes, a takeout order completes or a delivery finishes in Lightspeed Restaurant K-Series, Reviewflowz starts the request. The diner gets it by email, SMS or WhatsApp after the visit.
You set the timing and channels once. Your servers and managers do nothing extra at the end of service.
When an order is order closes in Lightspeed Restaurant K-Series, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every diner on a closed order gets asked
The diner gets one message with a review link. The link opens the review platform that needs reviews most for that outlet.
There is no rating pre-screen. Every diner is asked the same way, whatever they thought of the meal.
When an order is order closes in Lightspeed Restaurant K-Series, the diner gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the outlet: Shoreditch, Canary Wharf, King's Cross.
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Every closed order starts asking for a review, with a 14-day trial and no card.
Each review credited to the server on the order
Lightspeed Restaurant K-Series already records which server, bartender or manager handled the table or delivery. Reviewflowz saves each review against that order and credits it to that person.
Diners never need to name anyone in the review. You see which servers bring in reviews, ready for coaching and recognition.
The order in Lightspeed Restaurant K-Series records which server did the work. The review request carries the order, so when the diner leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same order.
Lightspeed Restaurant K-Series integration: questions
How do review requests work with Lightspeed Restaurant K-Series orders?
When a check closes, an order completes or a delivery finishes in Lightspeed Restaurant K-Series, Reviewflowz sends the diner a review request by email, SMS or WhatsApp. You choose the timing and channels once. Every qualifying order then asks for a review with no work from your staff.
Who gets asked for a review?
Every diner on a closed order, with no rating pre-screen. The link opens the review platform that needs reviews most. Past diners from orders before you connected are never messaged.
What happens with orders that never close?
Nothing is sent. Reviewflowz only sends a request once the order closes in Lightspeed Restaurant K-Series, so an open check asks nobody.
How does server credit work?
Lightspeed Restaurant K-Series records which server, bartender or manager handled each table or delivery. Reviewflowz credits each review to that person, so diners never need to mention a name. Imported past orders give each server a conversion rate from day one.
How do I connect Lightspeed Restaurant K-Series?
Open Integrations in Reviewflowz and connect Lightspeed Restaurant K-Series. It takes minutes, it is self-serve and there is no demo. Your next closed order sends the first request.
What does it cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month, with a 14-day trial and no card. Messaging is $5 per 1,000 emails and $5 per 100 SMS.