Every won Freshsales deal asks for a review
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- Every won deal asks for a review
- Each review credited to the rep
Freshsales is connected to Reviewflowz. Trigger in Freshsales: won. A review request is then sent by SMS to the contact, and the Google review that comes in is saved on the deal, credited to the rep, Maya Patel.
A deal marked won sends the review request
When a deal in Freshsales is marked won, Reviewflowz starts the review request. It goes out by email, SMS or WhatsApp, in the order you set.
Nobody on your sales team has to remember to ask. Deals that stay open or don't close won send nothing.
When a deal is won in Freshsales, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The contact on the won deal gets asked
Reviewflowz sends the request to the contact on the deal, using the email or phone number already in Freshsales. The link opens the review platform that needs reviews most.
Every contact gets the same link. There is no rating pre-screen and no filtering out unhappy customers.
When a deal is won in Freshsales, the contact gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the deal and the territory: North America, EMEA, APAC.
Connect Freshsales in minutes
Your next won deal sends its first review request, with a 14-day trial and no card.
Every review lands on the rep who owned the deal
Each review is saved against the deal it came from and credited to the rep who owned it in Freshsales. Customers don't need to mention anyone by name.
Past deals import for reporting, so you see each rep's conversion rate from day one. Past customers are never messaged.
The deal in Freshsales records which rep did the work. The review request carries the deal, so when the contact leaves a five-star Google review with no name in it, it is credited to the rep and saved back on the same deal.
Freshsales integration: questions
When do review requests send after a Freshsales deal closes?
Reviewflowz sends the request once the deal is marked won in Freshsales. It follows the campaign you set, by email, SMS or WhatsApp. Nobody has to trigger it by hand.
Who gets the review request?
The contact on the won deal, at the email or phone number Freshsales holds for them. The link opens the review platform that needs reviews most. Every contact is asked, with no rating pre-screen.
What happens with deals that don't close won?
Nothing is sent. Only deals marked won start a review request, so open and lost deals never message the contact.
How are reviews credited to my sales reps?
Each review is credited to the rep who owned the deal in Freshsales, so customers never need to name anyone. Past deals import for reporting, which gives each rep a conversion rate from day one. Past customers are never messaged.
How do I connect Freshsales?
Open Integrations in Reviewflowz and connect Freshsales. It takes minutes, it's self-serve, and there's no demo to book. You get a 14-day trial with no card.
What does the Freshsales integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card needed.