Every completed Dentrix Ascend appointment asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed appointment asks for a review
- Each review credited to the provider
Dentrix Ascend is connected to Reviewflowz. Trigger in Dentrix Ascend: completed. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the appointment, credited to the provider, Hannah Brooks.
A completed appointment in Dentrix Ascend starts the request
When an appointment is marked complete in Dentrix Ascend, Reviewflowz sends the patient a review request. Cleanings, fillings, crowns and checkups all count the same way.
The campaign runs by SMS, email or WhatsApp after the visit. Your front desk does nothing extra.
When an appointment is completed in Dentrix Ascend, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every patient with a completed appointment gets asked
The patient gets a text with one review link. The link opens the review platform that needs reviews most right now.
There is no rating pre-screen. Every patient is asked the same way, whatever they thought of the visit.
When an appointment is completed in Dentrix Ascend, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the appointment and the location: Riverside, Northgate, Elm Park.
Connect Dentrix Ascend today
Your next completed appointment sends its first review request.
Each review credited to the provider on the appointment
Reviewflowz reads which dentist, hygienist or specialist is on the Dentrix Ascend appointment. The review is saved against that appointment and credited to that provider.
Patients never need to mention a name in their review. You see reviews and conversion rate per provider.
The appointment in Dentrix Ascend records which provider did the work. The review request carries the appointment, so when the patient leaves a five-star Google review with no name in it, it is credited to the provider and saved back on the same appointment.
Dentrix Ascend integration: questions
When does the review request go out?
Reviewflowz sends it after the appointment is marked complete in Dentrix Ascend. You choose the order and timing of the SMS, email and WhatsApp steps. Nobody at the front desk has to do anything.
Which patients get asked for a review?
Every patient with a completed appointment gets asked. There is no rating pre-screen, so every patient gets the same request. The link opens the review platform that needs reviews most.
What happens with cancelled appointments or no-shows?
Only appointments marked complete send a request. A cancelled appointment or a no-show is never marked complete, so that patient is not messaged.
We run several locations. Does each one get its own reviews?
Yes. Reviewflowz maps each Dentrix Ascend location to its own Google profile. Requests for one location's appointments point to that location's profile.
Can I see reviews by dentist or hygienist?
Yes. Each review is credited to the provider on the Dentrix Ascend appointment, so patients never need to mention a name. Past appointments are imported for reporting on conversion rate per provider, and past patients are never messaged.
How do I connect it, and what does it cost?
Connect Dentrix Ascend from Integrations in Reviewflowz in minutes, with no demo, and start a 14-day trial with no card. After the trial it costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS.
Appointment #3107